Bug Description:
When trying to gather collectability nodes in The Azim Steppe, the collectability window becomes unresponsive. (Unable to use any other button, or back out of it)
Date & Time: 13:57 BST (14/04/2022)
Frequency: Once
World name: Diabolos
Character name: Mad Hybrid
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Miner
Party or solo: Solo
In-game time: 00:00
Area and coordinates: The Azim Steppe (X:23.8 - Y:27.9)
Housing: N/A
Steps:
1. Switch to Miner
2. Access Collectability node at above location
3. Select 'Art Supply Materials'
4. Use Scrutiny
5. Try selecting any other option
Connection Specs
- Type of internet connection/provider: FTTC 70/15 Mbps - Plusnet
- Modem maker/model number: Asus RT-AC68U
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 11 Pro N 64-bit (6.2, Build 9200) (22000.co_release.210604-1628)
SYSTEM_CPU AMD Ryzen 9 5900X 12-Core Processor (24 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 24 SYSTEM_CORE_PHYSICS 12
SYSTEM_BIOS 3904
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32681.816MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37545.816MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.801GB SYSTEM_FREEDISC_SPACE 799.902GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3090
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3090
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 24348.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16340.908 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3440 x 1440 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2b01a28ee7b06750\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2b01a28ee7b06750\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2b01a28ee7b06750\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2b01a28ee7b06750\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1215
SYSTEM_GRAPHICS_DRIVER_DATE 3/17/2022 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3090
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3090
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 24348.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16340.908 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2b01a28ee7b06750\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2b01a28ee7b06750\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2b01a28ee7b06750\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2b01a28ee7b06750\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1215
SYSTEM_GRAPHICS_DRIVER_DATE 3/17/2022 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset (Sound Blaster GC7)
SYSTEM_SOUND_DEVICE_ID {FFD82A6F-FDD6-4BBC-8A57-66247649DD48}
SYSTEM_SOUND_DEVICE_NAME usbaudio2.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22000.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/5/2021 01:00:00
SYSTEM_SOUND Speakers (Razer USB Audio Enhancer)
SYSTEM_SOUND_DEVICE_ID {D41BC804-10A6-4B3D-8DAA-E793BFED5974}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22000.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/5/2021 01:00:00
SYSTEM_SOUND Speakers (Sound Blaster GC7)
SYSTEM_SOUND_DEVICE_ID {F750FA2C-AEB9-4406-BEA7-F3F79490BB66}
SYSTEM_SOUND_DEVICE_NAME usbaudio2.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22000.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/5/2021 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {01E8F880-B5C6-11EC-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow V3
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {01E946A0-B5C6-11EC-8002444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {01E96DB0-B5C6-11EC-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow V3
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {01E96DB0-B5C6-11EC-8004444553540000}
SYSTEM_INPUT_NAME SteelSeries QCK Prism Cloth 3XL
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {01E994C0-B5C6-11EC-8005444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow V3
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {01E994C0-B5C6-11EC-8006444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow V3
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {01E9BBD0-B5C6-11EC-8008444553540000}
SYSTEM_INPUT_NAME SteelSeries QCK Prism Cloth 3XL
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {01E9E2E0-B5C6-11EC-8009444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow V3
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E7BFB550-B612-11EC-8001444553540000}
SYSTEM_INPUT_NAME Controller (Xbox One For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 16 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {01EA09F0-B5C6-11EC-800A444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow V3
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {01EA09F0-B5C6-11EC-800B444553540000}
SYSTEM_INPUT_NAME Sound Blaster GC7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {01E994C0-B5C6-11EC-8007444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {01EA3100-B5C6-11EC-800C444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {01EA5810-B5C6-11EC-800D444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {01EA5810-B5C6-11EC-800E444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {01EA5810-B5C6-11EC-800F444553540000}
SYSTEM_INPUT_NAME Razer USB Audio Enhancer
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {01EA7F20-B5C6-11EC-8010444553540000}
SYSTEM_INPUT_NAME Razer USB Audio Enhancer
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name: N/A
Laptop Model Number: N/A
Gamepad Manufacturer: Microsoft
Gamepad Model Name: Xbox Elite 2
Browser Information
- Name and version of the browser currently in-use: Chrome Version 100.0.4896.88 (Official Build) (64-bit)
- Internet Explorer Version: Not installed
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