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  1. #1
    Player
    Yumseto16's Avatar
    Join Date
    Sep 2015
    Posts
    10
    Character
    Yuma Seto
    World
    Leviathan
    Main Class
    White Mage Lv 90

    Map Error/Glitch

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

    Date & Time: 4/12/2022 4:25pm
    Frequency: Always
    World name: Leviathan
    Character name: Yuma Seto
    Retainer name: None
    NPC name: None
    Monster name: None
    Class/Level: Summoner/90
    Party or solo: solo
    In-game time: 12:20pm
    Area and coordinates: Mor dhona X 24.7 Y 10.5
    Housing: None
    Steps:
    1. I logged in and the map does not show quests, npcs, aetherytes,and I cannot see the blue icon that indicates where i am on the map, i cannot also see any item trade in locations/mail/etc, I am unable to click on the map . Location flags/links do not work either. When clicking on a quest to link to location the quest location does not appear. During the beginning of 6.1 patch at 4am CST the map was working fine until logging on during the afternoon. Issue has been constant since the 12th
    2. Have tried resetting game, resetting the computer, and updating drivers on computer.
    3.
    *Add more steps if necessary

    Connection Specs
    - Type of internet connection/provider: Mediacom
    - Modem maker/model number: Intel corporation

    ■ PC Specs

    To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

    -=-=-=-=- System Information -=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU AMD Ryzen 9 4900HS with Radeon Graphics (16 CPUs), ~3.0GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
    SYSTEM_BIOS GA401IV.219
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 15789.570MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 23981.570MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 934.828GB SYSTEM_FREEDISC_SPACE 447.870GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS AMD Radeon(TM) Graphics
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x1636)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 496.602 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 7894.785 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (120Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0369670.inf_amd64_e110f3ff362d0146\B368779\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0369670.inf_amd64_e110f3ff362d0146\B368779\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0369670.inf_amd64_e110f3ff362d0146\B368779\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0369670.inf_amd64_e110f3ff362d0146\B368779\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.11020.14001
    SYSTEM_GRAPHICS_DRIVER_DATE 6/16/2021 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060 with Max-Q Design
    SYSTEM_GRAPHICS_DEVICE Unknown
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2060 with Max-Q Design
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 13874 MB
    SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_d155fe1b64617960\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_d155fe1b64617960\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_d155fe1b64617960\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_d155fe1b64617960\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1215
    SYSTEM_GRAPHICS_DRIVER_DATE 3/16/2022 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

    SYSTEM_GRAPHICS_PIXEL_SHADER
    SYSTEM_GRAPHICS_VERTEX_TEXTURE
    SYSTEM_SOUND Speakers (Realtek(R) Audio)
    SYSTEM_SOUND_DEVICE_ID {F0600EBD-8133-4ACC-B30A-44008C257C97}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.9013.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 8/24/2020 19:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {FFB78D10-2994-11EB-8002444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {FFB73EF0-2994-11EB-8001444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {FFB7B420-2994-11EB-8003444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3B6314D0-B666-11EA-8002444553540000}
    SYSTEM_INPUT_NAME ASUS Wireless Radio Control
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {FFB7DB30-2994-11EB-8004444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3B6314D0-B666-11EA-8001444553540000}
    SYSTEM_INPUT_NAME ASUSTeK Computer Inc.
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3B633BE0-B666-11EA-8003444553540000}
    SYSTEM_INPUT_NAME ASUSTeK Computer Inc.
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3B6D7510-B666-11EA-8004444553540000}
    SYSTEM_INPUT_NAME ASUSTeK Computer Inc.
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3B6D9C20-B666-11EA-8005444553540000}
    SYSTEM_INPUT_NAME ASUSTeK Computer Inc.
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {FFB7DB30-2994-11EB-8005444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3B6DC330-B666-11EA-8009444553540000}
    SYSTEM_INPUT_NAME HIDI2C Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {FFB7DB30-2994-11EB-8006444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


    Laptop Model Name: Asus rog zephyrus g14
    Laptop Model Number: GA401IV_GA401IV

    Gamepad Manufacturer: N/A
    Gamepad Model Name: N/A
    Gamepad Part Number: N/A

    Browser Information
    - Name and version of the browser currently in-use: Google chrome
    - Internet Explorer Version: N/A

    ------------------------------------------------------

    ■ PS4 Specs

    Model Number of the PlayStation®4 You Are Using
    - Model Number:

    Model Number of the PlayStation®Vita You Are Using
    - Model Number:

    Information About the Peripherals You Are Using
    -Type:
    -Maker:
    -Model Number:

    [IMG]file:///C:/Users/melan/Documents/My%20Games/FINAL%20FANTASY%20XIV%20-%20A%20Realm%20Reborn/screenshots/ffxiv_04122022_194136_940.png[/IMG]
    (0)

  2. #2
    Player
    Jeeqbit's Avatar
    Join Date
    Mar 2016
    Posts
    7,420
    Character
    Oscarlet Oirellain
    World
    Jenova
    Main Class
    Warrior Lv 100
    There is a button on the map that enables or disables these. The picture of an eye displays/hides map icons and the picture of a T displays/hides map text. Are they enabled?
    (1)
    In other news, there is no technical debt from 1.0.
    "We don't have ... a technological issue that was carried over from 1.0, because ARR was meant to kind of discard what we had from 1.0 and rebuild it from the engine."
    https://youtu.be/ge32wNPaJKk?t=560

    Quote Originally Posted by Jeeqbit View Post
    Want to know why new content will never last more than 20 minutes? Full breakdown:

  3. #3
    Player
    Yumseto16's Avatar
    Join Date
    Sep 2015
    Posts
    10
    Character
    Yuma Seto
    World
    Leviathan
    Main Class
    White Mage Lv 90
    Oh gosh i'm so silly I guess it some how automatically disabled itself when i logged in. This was the problem haha
    (0)