Date & Time: Since patch 6.1
Frequency: Always
World name: All Worlds
Character name: All Characters
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: All Classes
Party or solo: N/A
In-game time: Always
Area and coordinates: Everywhere
Housing: N/A

Steps:
1. Use the Portrait Menu to link a gearset to an Instant Portrait
2. Switch to that gearset
3. If the gearset you switched from had the helmet hidden, weapon hidden, or visor option deactivated, and the portrait-linked gearset has the corresponding option switched ON, the linked portrait will produce the "inconsistent gear configuration" error, preventing the portrait from displaying in Crystal Conflict. The portrait must be re-applied manually in the Portrait menu.

I had to do a whole bunch of testing to figure out the exact circumstances which cause the error. To reproduce the error, you must switch from a gearset with a hidden helmet, hidden weapon, or "off" visor, to a gearset with a linked portrait which has the corresponding option enabled.

If the helmet/weapon/visor display settings between the two sets match, the portrait will apply successfully.

If you are switching from a set with display weapon ON, display helmet ON, or the visor option ON, to a set which has the corresponding option OFF, the linked portrait will apply successfully.

The error only occurs when switching from a set with the option OFF to a set with the option ON.

Switching from ON to ON, OFF to OFF, or ON to OFF all apply the linked portrait fine. Only OFF to ON produces the error.

The error is not affected and will occur/not occur regardless of any of the following:
- whether either or both sets have a linked glamour plate or not
- whether or not both sets are for the same job
- whether or not the sets use the same gear
- whether or not the sets have gear in all the same equipment slots (i.e. if one set has no helmet equipped)

Only the helmet, weapon and visor display options trigger the problem.


■ PC Specs

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 3600X 6-Core Processor (12 CPUs), ~3.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 1804
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32679.977MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37543.977MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 953.260GB SYSTEM_FREEDISC_SPACE 599.912GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 946.257GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 3070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8043.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16339.988 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_dfe0347ef8af4743\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_dfe0347ef8af4743\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_dfe0347ef8af4743\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_dfe0347ef8af4743\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5751
SYSTEM_GRAPHICS_DRIVER_DATE 11/22/2020 10:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce RTX 3070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8043.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16339.988 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_dfe0347ef8af4743\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_dfe0347ef8af4743\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_dfe0347ef8af4743\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_dfe0347ef8af4743\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5751
SYSTEM_GRAPHICS_DRIVER_DATE 11/22/2020 10:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND BenQ RL2460H (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {64147346-2B27-4165-B6B4-7CA144C738AF}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.35
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/22/2020 10:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {69009B47-963B-45BF-8127-579140156457}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/9/2020 10:00:00
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {CC30CB21-9CBD-4E99-8771-D9853D7D5AEF}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/9/2020 10:00:00
SYSTEM_SOUND XG2405 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {9133E6E0-8156-4AC9-9657-FC5394C60F88}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.35
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/22/2020 10:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BCFD4F30-7D3C-11EC-8001444553540000}
SYSTEM_INPUT_NAME Mechanical Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BCFEFCE0-7D3C-11EC-8002444553540000}
SYSTEM_INPUT_NAME Mechanical Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8192 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BCFEFCE0-7D3C-11EC-8003444553540000}
SYSTEM_INPUT_NAME Mechanical Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {26E60D00-7772-11EB-8004444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0