Continual errors since patch update

[Weezuz]

Hi,sorry for the delay in response but these are the errors i keep getting when i get booted out of game and it is now doing the exact same thing on my alt char at the exact same cutscenes. And yes i have reinstalled both Steam and FFXIV and clearly it didnt fix it. I shouldnt have to swap between my PS4 version and my Steam version just to get through an MSQ cutscene. Ive never had ANY issues before with anything. Again its only happening on certain 6.1 MSQ cutscenes, again ive had no issues with previous MSQ cutscenes from any expansion only this recent one. Also if i try and watch the cutscenes again on the Unending Journey it will again crash on the exact same cutscenes. I would really like to find a fix for this as i said im sick of having to swap between PS4 and Steam just to get past a cutscene



The top error happens when i try to watch a cutscene running Direct X 9 giving me the Direct X 11 error, the second error i get when i watch the cutscenes with Direct X 11 and it just gives me a FFXIV.exe error and sometimes i wont even get an error and the game will just instantly close

Here is a breakdown of what cutscenes I crash on and it happens with both my main and my alt on the exact same ones, as to why I still do, i do not know. I do not have any issues with any of the other new content, the Aglaia Raid cutscenes, Hildy Cutscenes and every other new dungeon cutscene are fine its just the ones ive listed below that either boots me out with no error or I get the error i posted above

-Newfound Adventure: Very first cutscene with Tataru
-Bountiful Ruins: The cutscene that follows after you talk to Azahama
-A Brothers Grief: When I talk to Y'shtola
-Void Theory: When I talk to Nidhana
-A Satraps Duty: When I talk to Nidhana and the final cutscene when I talk to Varshahn

[Weezuz]

Just went through the MSQ with my other Alt and it does the eact same thing again. All 3 chars have the same issue, still waiting for some reason as to why this is happening and after a fix