Cannot Connect to game, Error (30002) 1337275452,6470148,5

[Lusavari]

I recently reactivated one of my characters, but I cannot log in as him. I can only log in as my other 3 characters who are only active thanks to the welcome back campaign. (The only reason why I'm even able to post on the forums =/) Whenever I try to log him in, I get the error 30002 in the title. I've tried logging in from multiple computers, and I can only log in my other 3, not the one I'm having an issue with.

I originally e-mailed Tech support, and they asked me to disable all my computer start up functions, particularly my anti-virus and firewall. That did nothing. I've called tech support, and they had me reconfigure my router, which yielded no results. Then they had me call my ISP (Insight Broadband) and make sure there were no issues connecting to servers in Japan, to which they said there was no issue. They also sent some technicians to the house and fixed any issues I did have. I called tech support again and they told me to go into the user folder in FFXIV and delete all the information and restart my computer. I still cannot log into my character.

Tech support told me that I had run through their complete list of options on what to do, and they asked I post on the forums in tech support about it and post as much info as possible.

I've had this issue for about 12 days now. My other 3 characters work fine, but I'm scared to take them anywhere near Western Thanalan, which is where poor Lusavari sits unable to be logged back in. Presently I'm trying to log in using Insight Broadband service in South-central Kentucky, but the last time he was logged in successfully was on Michigan State University's internet (which I think is provided by Comcast) back in January. I let my accounts expire because as a Grad student, I wasn't going to have any time to play online games during the semester. I have since reactivated 1 account for the summer, however, that account is not functioning.



-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

Operating System Microsoft Windows 7 Home Premium Edition Service Pack 1 64bit (build 7601)
Processor AMD Athlon(tm) II X4 620 Processor
Number of Processors Logical Core Count 4 Physical Core Count 4
BIOS BIOS Date: 04/15/10 18:59:02 Ver: 5.22
Language English (Regional Setting: English)
Physical Memory 6143.234MB
Virtual Memory 2047.875MB
Page File 12284.660MB
Storage C:\ Hard Disk Drive Total Disk Space 584.064GB Free Disk Space 406.648GB
Storage D:\ Hard Disk Drive Total Disk Space 12.008GB Free Disk Space 2.183GB
DirectX Version DirectX 11
Graphic Device(s) ATI Radeon HD 5600 Series
+Device \\.\DISPLAY1
+Chip ATI display adapter (0x68D8)
+Maker ATI Technologies Inc.
+Video Memory 501.477 MB
+Shared Video Memory 2807.500 MB
+DAC Type Internal DAC(400MHz)
+Display Mode 1600 x 900 (32 bit) (60Hz)
+Driver atiu9p64.dll,aticfx64.dll,aticfx64.dll,atiu9pag,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
+Driver Version 8.14.0001.6099
+Driver Date 3/2/2010 10:06:34 PM
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Sound Device(s) Speakers (Realtek High Definition Audio)
+Device ID {1C622E77-225D-4166-9FD6-765F4709B524}
+Device Name RTKVHD64.sys
+Driver Version 6.00.0001.5882
+Driver Language English
+Driver Date 6/26/2009 11:52:00 AM
Sound Device(s) Realtek Digital Output (Realtek High Definition Audio)
+Device ID {CA15C2A0-A046-4B5E-B1B4-4880593875CC}
+Device Name RTKVHD64.sys
+Driver Version 6.00.0001.5882
+Driver Language English
+Driver Date 6/26/2009 11:52:00 AM
Input Device(s) {6F1D2B60-D5A0-11CF-BFC7444553540000}
+Name Mouse
+Notes Axis 3 Button 3 Field of View 0
Input Device(s) {6F1D2B61-D5A0-11CF-BFC7444553540000}
+Name Keyboard
+Notes Axis 0 Button 128 Field of View 0
Input Device(s) {690CE5D0-CE51-11DF-8001444553540000}
+Name Generic USB Joystick
+Notes Axis 5 Button 12 Field of View 1
Input Device(s) {182D2F60-D9C6-11DE-8002444553540000}
+Name HP USB Multimedia Keyboard
+Notes Axis 0 Button 3 Field of View 0
Input Device(s) {18371A70-D9C6-11DE-8003444553540000}
+Name HP USB Multimedia Keyboard
+Notes Axis 0 Button 19 Field of View 0
Input Device(s) {18378FA0-D9C6-11DE-8004444553540000}
+Name HP USB Multimedia Keyboard
+Notes Axis 0 Button 0 Field of View 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

AMD:CCC-AEMCapturingWindow
FRAPS general
Skype™ [21] - varizen87
Technical Support - Post New Thread - Mozilla Firefox
View Available Networks (Tooltip)


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Update for Microsoft Office 2007 (KB2508958)
AIM 7
AIM Toolbar
AMD DnD V1.0.20
Activate Norton Online Backup
Activation Assistant for the 2007 Microsoft Office suites
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Help Center 1.0
Adobe Photoshop 7.0
Adobe Photoshop CS2
Adobe Reader 9.5.1
Adobe Stock Photos 1.0
Apple Application Support
Apple Software Update
CCC Help English
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center HydraVision Full
Catalyst Control Center InstallProxy
Compatibility Pack for the 2007 Office system
CyberLink DVD Suite Deluxe
D3DX10
DAEMON Tools Toolbar
DirectX for Managed Code Update (Summer 2004)
Download Updater (AOL LLC)
FINAL FANTASY XI
FINAL FANTASY XI: Chains of Promathia
FINAL FANTASY XI: Rise of the Zilart
FINAL FANTASY XI: Treasures of Aht Urhgan
FINAL FANTASY XI: Wings of the Goddess
FINAL FANTASY XIV
Fraps
GIMP 2.6.8
GTK+ Runtime 2.14.7 rev a (remove only)
HP Advisor
HP Customer Experience Enhancements
HP Games
HP MediaSmart DVD
HP MediaSmart Demo
HP MediaSmart Movie Themes
HP MediaSmart Music/Photo/Video
HP Odometer
HP Product Detection
HP Remote Solution
HP Setup
HP Support Assistant
HP Support Information
HP Update
Hewlett-Packard ACLM.NET v1.1.2.0
Homepage Protection
Java Auto Updater
Java(TM) 6 Update 29
LabelPrint
LightScribe System Software
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Media Player Classic - Home Cinema v. 1.3.1249.0
Microsoft Corporation
Microsoft Live Search Toolbar
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007 Trial
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Mozilla Firefox 12.0 (x86 en-US)
Mozilla Maintenance Service
NETGEAR Genie
NVIDIA Stereoscopic 3D Driver
PD Particles
PictureMover
Pidgin
PlayOnline Viewer & Tetra Master
Power2Go
PowerDirector
PowerRecover
QuickTime
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition
SixaxisDriver 0.91
Skype Click to Call
Skype™ 5.8
TeamSpeak 2 RC2
The Lord of the Rings FREE Trial
The Orange Box
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Ventrilo Client
Visual C++ 8.0 Runtime Setup Package (x64)
Visual Studio 2008 x64 Redistributables
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Messenger
Windows Live OneCare safety scanner
Windows Live PIMT Platform
Windows Live Photo Common
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Yahoo! Detect
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
ccc-core-static
µTorrent


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\AVG\AVG2012\avgtray.exe 00000B18
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000009B0
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe 00000860
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe 00000B14
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 0000123C
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe 0000148C
C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe 00000DBC
C:\Program Files (x86)\NETGEAR Genie\bin\genie_tray.exe 00001214
C:\Program Files (x86)\Skype\Phone\Skype.exe 00000ACC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivconfig.exe 00001184
C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe 000009D0
C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe 000005B4
c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe 00000FE8
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe 00000FF0