Cannot Connect to game, Error (30002) 1337275452,6470148,5

[SE_Stephen]

Greetings everyone,

We understand the frustration you’re all feeling regarding this error and being unable to log into a specific character. Unfortunately, we aren’t able to assist with this issue any further via the forums as it requires specific account-related details that we need to collect and provide to the development team.

We need you to please contact the Square Enix Support Center via support.na.square-enix.com and there you’ll be able to submit either a chat request or call our representatives for us to better assist you.

Thank you for your understanding and we deeply apologize for the frustration that this issue is causing you.

[DoomCky]

Late evening /bump! also we got lil action on other thread from a fourm mod, seem they need to do daily phone bumps on SE lol

oh what a nub i didnt see the post above me! lol there he is here too!

Also when you call maybe want to ask them to give JP main land number or something casue im sure if your calling a NA number those guys cant really look into your account since SE locks NA workers from coding and what not idk might help >.>

[DoomCky]

bumping! >.> this thread got lil far down!

[Lusavari]

Yeah... It did. I've been dealing with another crisis involving my Graduate committee. It turns out my advisor didn't know he was supposed to hand off my paper work to the secretary (which is not his fault, as my forward notice got knocked off somehow). So for 2 months, I've been freaking out of this, thinking it was lost, and I was going to have to head back up to school a week early to sort everything else (which would be expensive), and it turns out he had it all along.

This has been a stressful summer for me between XIV, MSU, and Jury Duty... And one or two other things.

[DoomCky]

JURT DUTY! funz! >.> not! and least 1 issue was fixed for you! and /bump!

[HamHam]

This is happening right now in Excalibur server. Several people of my linkshell are having this problem. We can go to the lobby, but the game won't let us log in to the game pass this point.

08/04/12 @ 11:46am EST

[DoomCky]

Prob only temp, the OP can get in to game for the last like 1/2 year >.> lol; ;

[Lusavari]

All the same.

[Rikester]

Bumping in 3...2...1.

[DoomCky]

MASSS BUMPS! Stephen lets get the word from your end! keep us in formed buddie!