Cannot Connect to game, Error (30002) 1337275452,6470148,5

[Onisake]

Don't forget Michigan. Michigan is Comcast (In particular, I'm using Michigan State University internet, and when I play FFXIV, I don't use the wifi because on the 5th floor of my dorm most rooms don't even get a signal, so I hard wire into the internet), Kentucky is Insight which is owned by Warner. I'll ask my friend in Canada what he has, but I'm 100% positive it's not Insight, and I'm pretty sure it's not Comcast. The other thing is Insight is super open and restricts nothing. All my ports are open though. I've cruised through where my character should be, which is in Western Thanalan, I think around the camp. I don't have issues with my other character there. I even tried a log in and out test with her.

I think that maybe the last time I logged out, the game crashed as I exited game, and since I was heading to bed, I didn't think anything about it. The last time I was logged in was January 4th. The server merge happened in March. I came back around May 5th, which is also when I discovered the error.

I'm not 100% sure what you mean by Proxy, so I can't answer that yet.

I think you might be logging into an area that doesnt' exist then. talk about bad luck. I'd try logging in and seeing if a friend can locate your toon in west thanalan. do you happen to know about where you logged out at? the closer you can get the better. maybe get your whole LS on a man hut sweep

a proxy allows you to mimic a different location. IE: someone in japan can use a proxy to make the server think they are in the US by jumping the signal to the proxy before communicating with the SE server. it would allow us to determine if it's truly a location issue. essentially your data will be routed along a different path. packet loss can worsen depending on what proxy you use, but it's another data point.

i use to use Insight when i was in Indiana. I had some issues playing some games with them. But i was also way out in the boonies and almost 10 miles from the fiberoptic cable. had several miles of copper cable to lose data on. they installed a closer fiber optic cable after a couple of years and that fixed some problems. I wouldn't rule that out completely. a lot of time the tech guys there don't really know that much. again i think your issue may be a combination of things.

Someone was posting that they had an issue accessing the update in Japan when they have an NA copy. they had to use a proxy to update (but did not need it to play) so i'm wondering if during the merger somehow your data think's its suppose to be somewhere else. it's a long shot but at this point might as well try anything and everything.

I believe the patch that introduced the new camps/structures happened before march. can anyone confirm that? i know they moved a lot of mob locations around and added random beastmen camps. if you were near broken water/natalan when you logged out you could be right on top of one of those structures that was added since you left. there may not be code that says 'if i can't exist here, move me there' but we won't nkow that unless a GM/dev posts that this is not possible.

You might also change your DNS settings and use google's free DNS server. I remember some people having this issue in Beta. switching DNS and IPv4 to IPv6 (or vice versa) helped. I really don't think that will help but again: might as well try anything and everything

[Lusavari]

I remember exploring the new camps and activating a few Achievement NPCs just before they started charging. It was right around my winter break.

Problem is, while I would like to try some of your methods, a lot of my friends aren't playing, or I can't find them due to friend lists being unique to a character.

I'm gonna hold out and see what SE can do. I'm in the city of Bowling Green, and I'm not that far from Insight's office here. It would be nice if they had a feature to home point you or send you back to your starting city in an emergency...

If you can tell me how to do the proxy thing and walk me through it, I'll try it.

[Onisake]

I remember exploring the new camps and activating a few Achievement NPCs just before they started charging. It was right around my winter break.

Problem is, while I would like to try some of your methods, a lot of my friends aren't playing, or I can't find them due to friend lists being unique to a character.

I'm gonna hold out and see what SE can do. I'm in the city of Bowling Green, and I'm not that far from Insight's office here. It would be nice if they had a feature to home point you or send you back to your starting city in an emergency...

If you can tell me how to do the proxy thing and walk me through it, I'll try it.

do you have a new LS on your alt? or did you nto bother playing at all really because your main was MIA?

if you can't find anyone you can shout maybe. have you logged into an alt and submitted GM ticket? they may have a creative way of accessing your main from an alt if they can trace back and see it tied to a parent account.

They probably can HP you. but you have to be logged in to call the GM. . .

As for the proxy, I've seen other people on the forums suggest hotspot shield. They were having a different error, but if it's truly a location issue this will help pinpoint that. it may reduce the number of 'hops' you need to do before connecting to the server, which may be enough to get your character logged in.

I was finally able to connect to the update server by using the Hotspot Shield software and connecting through a US proxy. Once the game downloads the torrent files, I can then disconnect from the proxy, download the update files quickly using Vuze, and then reconnect to the proxy to get past the updater and into the game, before finally disconnecting again before I begin playing.

[Lusavari]

I've been solo leveling my alt. The one person I had on my friend list and I can remember her name is almost always afk when I contact her, so getting into that shell has been a chore, and then my other shell, my friend who's in Canada hasn't been playing, so I can't get that one to help.

The thing is, The login music never changes. It feels like the signal to load him onto the server stalls out. Normally, you select the character, and then the now loading icon appears on a black screen while the crystal prelude plays for about 5-7 more seconds, then the music changes to the area you're loading into until the screen unblackens. In our case, you select, and then the crystal prelude plays for about 30-45 seconds until the error pops up, and then the music stops with it. I know in XI characters would pop in and then you would have the error about your character already being logged in. I never get anything like that in this case.

I've also tried asking GMs, but they won't do anything unless my main is logged in. They just send an automated message saying they can't do anything.

I'll try the proxy method in the next few days and see what pops up.

[Onisake]

There is no specifc error for your character is already logged in. when this happens you get the 30002 error again.

It's a 'ping' type error as far as i can tell. it just signals a time out, it doesn't specify what kind of time out. the string afterwards might, but only a dev can aswer that and they haven't been helpful. that doesn't necessarily mean they don't' want to. it could be they just dont' have access to every possible error code.

what i'm seeing happening (through you) is that you're trying to load in. your computer is telling the FFXIV server 'I am here!' and the FFXIV server is either 1) not getting the message, and you're timing out because you're not getting a signal back from the sever or 2) it's trying to send the signal back to you, but your'e not getting the signal back. so the server is saying 'I see you!' but ther's no signal saying 'Yay! we agree!'

[DoomCky]

yay for talking goign on here >.> no mater what ppl say i feel this is SE end and they need to fix it or tell us how to, a lil faster then they beeen. /bump

[Onisake]

yay for talking goign on here >.> no mater what ppl say i feel this is SE end and they need to fix it or tell us how to, a lil faster then they beeen. /bump

If it is something on SE's end it's more an inefficiency in routing. I seriously doubt it's corruption. And i have big doubts he' sin an area he can't exist.

I know a few poeople after match have been experiencing gateway changes after pings. This is causign them to DC. the issues could be related. there are a couple ways to fix this issue. but really we're tkaing crap shoots in the dark and hoping something sticks.

btw, didn't you play on Siren in FFXI? your name looks familiar.

[DoomCky]

btw, didn't you play on Siren in FFXI? your name looks familiar.

Yes I did 75 mnk4life!

[Onisake]

I'm a Leviathaner myself.

I doubt it's character corruption but it has to be something on SE's end. Not a huge amount of people are having this precise error. Rare cases are bound to happen. And rerouting methods don't work for us. I just sincerely think it's an issue from the server merge. At this point, the most parsimonious answer is that there's a problem on the SE side finding the character data on the server. The character is "there" but the data is located elsewhere.

The fact I can't log in from 3 locations or through proxies makes it far too complicated that it would be a routing issue.

The best thing would be a simple investigation by SE to actually figure out what's going on. In the mean time... I await the promised server reset

Guess so . Hope it works. Still a bummer. woudl be nice if it worked now. you'll miss out on some of the dicontinued content.

Yes I did 75 mnk4life!

THat's right. I was Rucca on Siren. PLD main. good times.

[Rikester]

This weekend I attempted to connect with a friends 4G phone, same error but as usual could connect with the an alt. I also used a few of those proxy software, battleping, WTFast and a few others, still unable to connect.