Cannot Connect to game, Error (30002) 1337275452,6470148,5

[Lusavari]

Sadly, my character still won't log in, but you have my sympathies that this happened to you too, but I'm glad you're able to log in now at least.

But I do agree with your hypothesis as to what the issue might be... It's got to either be a server merge problem that was only discovered when I came back, or a problem with reactivation. But my other characters worked fine during the Welcome Back campaign, and my character Kyrisha Amberdale works fine now. Just my main character. So I kind of lean toward your idea that it's reactivation related.

Right now all I can do is wait for the account to expire and reactivate again, and then wait on the server reset. I'm hoping one of those fixes it. I'm just glad happy to see the team is taking steps to try and solve something other than tell me it's my problem.

One of the biggest problems I see in SE (and I'm a communication scholar, and I've done analysis on organizations and problems within them) on their MMO section of the company is the general powerlessness of the customer service. There are some sincere people working for them, which is good. The problem is Tech Support isn't allowed or capable of touching characters. So it causes issues like this, which if it wasn't for my "For the Principal of the Matter" attitude, anyone else would have given up, resulting in lost revenue for SE. You can't run a company that way. This isn't a criticism of the employees, but a major criticism of SE policy that needs to be changed. I understand the fact there's an off chance a tech support employee could start stealing or selling accounts, but that's not a good excuse to neuter them to the point where their ability to even try to help someone is laughable or taking this long.



Thanks for the good wishes though ^^

[Lusavari]

Also, we're not saying you can't post in the thread, don't take it as us being rude. We're just saying you're not going to get the results you want out of this thread. We're trying to help you by directing you to a more effective thread for your topic to keep bumping. I WISH I could be afforded the luxury of failing leves due to DC. But I can't log in on my main character period. The End. So it would benefit you more to voice an issue about server stability than my inability to log in at all 90 days after reactivating my account.

[urtv]

its not just during leves.i get disconnected all over the map doing all sorts of stuff all with the same error so how is it not related

[DoomCky]

Lusavari's issue is he can't even log in too DC. Yes the error number prob is the same as his, but SE prob error codes messed up as well.

[Lusavari]

I wouldn't worry about it Doom. She's welcome to post. I just feel her message won't get the attention it deserves in this thread.

[DoomCky]

I know any imput about bugs is good. Lettign them understand that while DCing in game could use soem work on SE end, this thread mainly casu eyou cant even log in. but hopefully it will be fixed soon! maybe next patch they will do a sever reset

[Lusavari]

As long as I can log in before 1.23a, I'll be happy.

[DoomCky]

Lets hope so! you wan tthat goober! lol and /bump!

[Lusavari]

Yeah... With the Daisies on their heads...

[DoomCky]

lol dont for get the lil carpet! /bump!