I think it's time we start seeing some data in regards to the changes being made.

[Nethereal]

They do read feedback. Just because they don't respond to every single instance doesn't mean they are unaware.

They have access to far more data than we do, in terms of how people play.

I believe that. I also think that's a far worse truth though.

Issues can largely be compiled into:

Story
Lore
Map Design
Gameplay
Equipment
Mounts
Skills & Abilities
Mechanics(How A interacts with C through B.)
Character Creation(Races, Hair, etc.)

I understand not being able to respond to everyone. What I don't understand is how a company can fail to address issues for multiple years with such a short list, if we were to use the above.
This tells me that either they're simply unware, ignorant of the issue, don't believe it to be an issue, or aren't paying enough people to understand what is actually going on and what the data they have means.

Instead I prefer to believe they simply don't collect it.

The only time they've responded in a timely fashion is when it could hurt their bottom line, I.E server congestion.
Either making this game from the rubble of 1.0 in 2-3 years has finally come knocking or they simply don't care as long as they're making money.

This is coming from the company that thought 1.0 was okay to be released, I don't really think I'm that far off the mark.

I'd love to see the numbers as well, and I'd love them to go deeper into why they make the decisions they make but let's not kid ourselves here. Most of those who claim to "want to see the numbers" are really just trying to say that they believe the hidden, obfuscated numbers will support their own perspectives and causes.

I personally would simply like to see the numbers to know if generally my thoughts on the game are wrong. This way I know if I want to stay subscribed to this game or move on in the future because I'll know which way the wind is blowing.

[Valkyrie_Lenneth]

I believe that. I also think that's a far worse truth though.

Issues can largely be compiled into:

Story
Lore
Map Design
Gameplay
Equipment
Mounts
Skills & Abilities
Mechanics(How A interacts with C through B.)
Character Creation(Races, Hair, etc.)

I understand not being able to respond to everyone. What I don't understand is how a company can fail to address issues for multiple years with such a short list, if we were to use the above.
This tells me that either they're simply unware, ignorant of the issue, don't believe it to be an issue, or aren't paying enough people to understand what is actually going on and what the data they have means.

Instead I prefer to believe they simply don't collect it.

The only time they've responded in a timely fashion is when it could hurt their bottom line, I.E server congestion.
Either making this game from the rubble of 1.0 in 2-3 years has finally come knocking or they simply don't care as long as they're making money.

This is coming from the company that thought 1.0 was okay to be released, I don't really think I'm that far off the mark.



I personally would simply like to see the numbers to know if generally my thoughts on the game are wrong. This way I know if I want to stay subscribed to this game or move on in the future because I'll know which way the wind is blowing.

I disagree. They respond to many things. We've gotten explanations on a lot of changes over the years. People just seem to have selective memory.