FFXIV Quit Unexpectedly Mac M1

[NongoZongo]

I've just downloaded the client for my new iMac (2021 M1) and when I try to open the launcher there is a "quit unexpectedly" error. The error report seems to mention Python but I don't really know what to do about it aside from installing the latest version, which I have done. Any advice?

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: FINAL FANTASY XIV ONLINE [1340]
Path: /Applications/Games/FINAL FANTASY XIV ONLINE.app/Contents/MacOS/FINAL FANTASY XIV ONLINE
Identifier: com.square-enix.finalfantasyxiv
Version: 1.0 (1.0)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-04-06 07:57:13.7385 +0100
OS Version: macOS 12.3.1 (21E258)
Report Version: 12
Anonymous UUID: B78A1253-8BA5-C3F9-589D-A95E6ED6404C


Time Awake Since Boot: 1400 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace DYLD, Code 1 Library missing
Library not loaded: /System/Library/Frameworks/Python.framework/Versions/2.7/Python
Referenced from: /Applications/Games/FINAL FANTASY XIV ONLINE.app/Contents/MacOS/FINAL FANTASY XIV ONLINE
Reason: tried: '/System/Library/Frameworks/Python.framework/Versions/2.7/Python' (no such file), '/Library/Frameworks/Python.framework/Versions/2.7/Python' (no such file)
(terminated at launch; ignore backtrace)

Application Specific Information:
Library not loaded: /System/Library/Frameworks/Python.framework/Versions/2.7/Python
Referenced from: /Applications/Games/FINAL FANTASY XIV ONLINE.app/Contents/MacOS/FINAL FANTASY XIV ONLINE
Reason: tried: '/System/Library/Frameworks/Python.framework/Versions/2.7/Python' (no such file), '/Library/Frameworks/Python.framework/Versions/2.7/Python' (no such file)


Thread 0 Crashed:
0 Rosetta Runtime Routines 0x10000a940 ???
1 <translation info unavailable> 0x10005cd7c ???
2 dyld 0x182401212 abort_with_payload_wrapper_internal + 80
3 dyld 0x182401244 abort_with_payload + 9
4 dyld 0x1823af76f dyld4::halt(char const*) + 375
5 dyld 0x1823ab5a5 dyld4:repare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3995
6 dyld 0x1823aa4d4 start + 388

Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7ffe2e9a4 0x7ff7ffe2a000 + 18852
1 runtime 0x7ff7ffe3c738 0x7ff7ffe2a000 + 75576
2 runtime 0x7ff7ffe3ded0 0x7ff7ffe2a000 + 81616


Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000006 x1: 0x0000000000000001 x2: 0x000000028645ba30 x3: 0x00000000000000ad
x4: 0x000000028645b630 x5: 0x0000000000000000 x6: 0x5aec9ca38d6600f7 x7: 0x000000208645b640
x8: 0x000000028645b630 x9: 0x0000000000000000 x10: 0x00000000000000ad x11: 0x000000028645b630
x12: 0x00000000000000ad x13: 0x000000028645ba30 x14: 0x0000000000000001 x15: 0x0000000000000006
x16: 0x0000000000000209 x17: 0x0000000000000000 x18: 0x8000000108073b70 x19: 0x0000000100000000
x20: 0x00000000000007ff x21: 0x0000000108078fa0 x22: 0xffffffffffffffff x23: 0x000000010000a914
x24: 0x0000000182401212 x25: 0x000000010000a1f4 x26: 0x000000010005b490 x27: 0x0000000000000000
x28: 0x00000001823eb0de fp: 0x000000002c000000 lr: 0x000000010005cd7c
sp: 0x0000000108073b70 pc: 0x000000010000a940 cpsr: 0x80001000
far: 0x0000000108538010 esr: 0x56000080 Address size fault

Binary Images:
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
0x1823a5000 - 0x182410fff dyld (*) <dd9e80de-fb3b-349b-96a4-46874ad34d11> /usr/lib/dyld
0x7ff7ffe2a000 - 0x7ff7ffe59fff runtime (*) <24497be3-a1b4-360a-b90e-cde9ce78a93b> /usr/libexec/rosetta/runtime

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1596K resident=0K(0%) swapped_out_or_unallocated=1596K(100%)
Writable regions: Total=1.2G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.2G(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Rosetta Arena 4096K 2
Rosetta Generic 780K 192
Rosetta IndirectBranch 32K 1
Rosetta JIT 128.0M 1
Rosetta Return Stack 20K 2
Rosetta Thread Context 20K 2
Stack 8176K 1
Stack Guard 56.0M 1
VM_ALLOCATE 13.3M 5
VM_ALLOCATE (reserved) 16K 2 reserved VM address space (unallocated)
WINE_DOS 1.0G 1
WINE_SHAREDHEAP 48.0M 1
__DATA 208K 7
__DATA_CONST 80K 1
__LINKEDIT 408K 8
__TEXT 1220K 5
mapped file 6.0G 31
=========== ======= =======
TOTAL 7.3G 263
TOTAL, minus reserved VM space 7.3G 263



-----------
Full Report
-----------

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{
"uptime" : 1400,
"procLaunch" : "2022-04-06 07:57:13.6966 +0100",
"procRole" : "Default",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "iMac21,1",
"procStartAbsTime" : 35388363638,
"coalitionID" : 1287,
"osVersion" : {
"train" : "macOS 12.3.1",
"build" : "21E258",
"releaseType" : "User"
},
"captureTime" : "2022-04-06 07:57:13.7385 +0100",
"incident" : "FF632E90-5284-4A11-BE52-87BF076B5696",
"bug_type" : "309",
"pid" : 1340,
"procExitAbsTime" : 35389358024,
"translated" : true,
"cpuType" : "X86-64",
"procName" : "FINAL FANTASY XIV ONLINE",
"procPath" : "\/Applications\/Games\/FINAL FANTASY XIV ONLINE.app\/Contents\/MacOS\/FINAL FANTASY XIV ONLINE",
"bundleInfo" : {"CFBundleShortVersionString":"1.0","CFBundleVersion":"1.0","CFBundleIdentifier":"com.square-enix.finalfantasyxiv"},
"storeInfo" : {"deviceIdentifierForVendor":"09902D25-32BE-5E99-90AB-F014AB0A8DE6","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.square-enix.finalfantasyxiv",
"crashReporterKey" : "B78A1253-8BA5-C3F9-589D-A95E6ED6404C",
"sip" : "enabled",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
"termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: \/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python","Referenced from: \/Applications\/Games\/FINAL FANTASY XIV ONLINE.app\/Contents\/MacOS\/FINAL FANTASY XIV ONLINE","Reason: tried: '\/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python' (no such file), '\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python' (no such file)"]},
"asi" : {"dyld":["Library not loaded: \/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python","Referenced from: \/Applications\/Games\/FINAL FANTASY XIV ONLINE.app\/Contents\/MacOS\/FINAL FANTASY XIV ONLINE","Reason: tried: '\/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python' (no such file), '\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python' (no such file)"]},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":19205,"threadState":{"x":[{"value":6},{"value":1},{"value":10842651184},{"value":173},{"value":10842650160},{"value":0},{"value":6551783784183103735},{"value":139691669056},{"value":10842650160},{"value":0},{"value":173},{"value":10842650160},{"value":173},{"value":10842651184},{"value":1},{"value":6},{"value":521},{"value":0},{"value":9223372041284434800},{"value":4294967296},{"value":2047},{"value":4429680544},{"value":18446744073709551615},{"value":4295010580},{"value":6480204306,"symbolLocation":80,"symbol":"abort_with_payload_wrapper_internal"},{"value":4295008756},{"value":4295341200},{"value":0},{"value":6480113886,"symbolLocation":10,"symbol":"__abort_with_payload"}],"flavor":"ARM_THREAD_STATE64","lr":{"value":4295347580},"cpsr":{"value":2147487744},"fp":{"value":738197504},"sp":{"value":4429658992},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":4295010624,"matchesCrashFrame":1},"far":{"value":4434657296}},"frames":[{"imageOffset":4295010624,"region":"Rosetta Runtime Routines","symbolLocation":10560,"imageIndex":0},{"imageOffset":4295347580,"region":"<translation info unavailable>","imageIndex":0},{"imageOffset":377362,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":80,"imageIndex":1},{"imageOffset":377412,"symbol":"abort_with_payload","symbolLocation":9,"imageIndex":1},{"imageOffset":42863,"symbol":"dyld4::halt(char const*)","symbolLocation":375,"imageIndex":1},{"imageOffset":26021,"symbol":"dyld4:repare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":3995,"imageIndex":1},{"imageOffset":21716,"symbol":"start","symbolLocation":388,"imageIndex":1}]},{"id":19209,"name":"com.apple.rosetta.exceptionserver","frames":[{"imageOffset":18852,"imageIndex":2},{"imageOffset":75576,"imageIndex":2},{"imageOffset":81616,"imageIndex":2}]}],
"usedImages" : [
{
"size" : 0,
"source" : "A",
"base" : 0,
"uuid" : "00000000-0000-0000-0000-000000000000"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 6479826944,
"size" : 442368,
"uuid" : "dd9e80de-fb3b-349b-96a4-46874ad34d11",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 140703126691840,
"size" : 196608,
"uuid" : "24497be3-a1b4-360a-b90e-cde9ce78a93b",
"path" : "\/usr\/libexec\/rosetta\/runtime",
"name" : "runtime"
}
],
"sharedCache" : {
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"size" : 15226814464,
"uuid" : "a1c5d735-ceb0-350d-9729-bb0e9be86d75"
},
"vmSummary" : "ReadOnly portion of Libraries: Total=1596K resident=0K(0%) swapped_out_or_unallocated=1596K(100%)\nWritable regions: Total=1.2G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.2G(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nRosetta Arena 4096K 2 \nRosetta Generic 780K 192 \nRosetta IndirectBranch 32K 1 \nRosetta JIT 128.0M 1 \nRosetta Return Stack 20K 2 \nRosetta Thread Context 20K 2 \nStack 8176K 1 \nStack Guard 56.0M 1 \nVM_ALLOCATE 13.3M 5 \nVM_ALLOCATE (reserved) 16K 2 reserved VM address space (unallocated)\nWINE_DOS 1.0G 1 \nWINE_SHAREDHEAP 48.0M 1 \n__DATA 208K 7 \n__DATA_CONST 80K 1 \n__LINKEDIT 408K 8 \n__TEXT 1220K 5 \nmapped file 6.0G 31 \n=========== ======= ======= \nTOTAL 7.3G 263 \nTOTAL, minus reserved VM space 7.3G 263 \n",
"legacyInfo" : {
"threadTriggered" : {

}
},
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "6112e14f37f5d11121dcd519",
"factorPackIds" : {
"SIRI_TEXT_TO_SPEECH" : "62265b250683fd69cdcf0e26"
},
"deploymentId" : 240000068
},
{
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"factorPackIds" : {
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}

Model: iMac21,1, BootROM 7459.101.3, proc 8:4:4 processors, 8 GB, SMC
Graphics: Apple M1, Apple M1, Built-In
Display: iMac, Retina 4.5K (4480 x 2520), Main, MirrorOff, Online
Memory Module: LPDDR4
AirPort: Wi-Fi, wl0: Feb 8 2022 02:27:01 version 18.60.21.0.7.8.126 FWID 01-46d7dd16
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: hub_device
USB Device: Fnatic Gear STREAK
USB Device: Razer Viper Ultimate Dongle
USB Device: BW01
USB Device: ASMT1153e
Thunderbolt Bus: iMac, Apple Inc.
Thunderbolt Bus: iMac, Apple Inc.

[Fiel_Tana]

It's this.

Square Enix hasn't updated the Mac launcher or provided any support or communication for Macs for the past few months, but that thread has a fix to get the game running again.

[eon31]

I have also had that exact same error on my m1 iMac. its frustrating!

[Fiel_Tana]

It's because Sqeenix hasn't updated the Mac launcher for months despite having more than adequate notice that Python would be removed in MacOS 12.3. Not even for patch 6.1.

That thread has a fix, not an official one, but at least there is a way to get back online.

[SplinteredOutlier]

There is a way to fix this without running third party clients.

The story:
https://www.reddit.com/r/ffxiv/comme...without_using/

TL;DR:
1. Open Terminal
2. Copy/Paste the following command:
cd '/Applications/FINAL FANTASY XIV ONLINE.app/Contents/SharedSupport/finalfantasyxiv' && bin/wine --bottle default --enable-alt-loader macdrv --wait-children --workdir 'C:/Program Files (x86)/SquareEnix/FINAL FANTASY XIV - A Realm Reborn/boot' ffxivboot64.exe

[Asche_A]

You can throw that terminal command into and AppleScript wrapper using Script Editor. You can then put it on your dock and launch it like an application. Use the code below in Script Editor and save as an application, and place the saved file on your dock. You will get a pop-up on launching to permission it in Security Settings.

do shell script "cd '/Applications/FINAL FANTASY XIV ONLINE.app/Contents/SharedSupport/finalfantasyxiv' && bin/wine --bottle default --enable-alt-loader macdrv --wait-children --workdir 'C:/Program Files (x86)/SquareEnix/FINAL FANTASY XIV - A Realm Reborn/boot' ffxivboot64.exe"

That said, the XOM loader is more efficient and gives tons of cool options for shaders and such.