Now that the edgy guy is confirmed to not be coming back, how would you feel if upon the next Nemesis arc you begin the story with a character creation screen?

You get to pick any race and gender combo, although certain things such as nameday, voice and deity are locked to one option.

Then you get to play as this character for bits in the story, showing how they go on a journey to get powerful to enact revenge on the warrior of light, for unknown reasons, and build up a whole party of companions kinda like the warriors of darkness in patch heavensward.

They only need 2 voice actors, one for a male character and one for a female, with distinc behavior and mannerisms on each.

I don't think there's ever been an RPG that did something similar, maybe some western CRPGs? but never seen it done in an MMO.