Stop complaining. You wanted this.

[Valodion]

The RNG code was created by a person, and they inputted 0 as one of the possible choices for output. I have coded in Python and Mathematica before, and if you import random, and then you list the parameters, e.g. list=1,2,3,4,5... It is pretty easy to see, that when they listed their parameters for the housing lottery system, they included 0 (zero) in the list of possible choices that could be rolled. If they did in fact did put zero into their list, as in: listhousing or list1 (whatever you want to call it) = 0,1,2,3,4,5..., when as stated earlier, it should have been list1=1,2,3,4,5...

If what I stated is correct, then in all fairness, they should roll back EVERYONE's bids, because if 0 (zero) was counted as a possible RNG choice, then EVERY roll is invalidated and needs to be done again. I know it sucks for some people, but in all fairness, if zero (0) was included, then redoing it is the most fair solution.

Again, No. Making everyone, even those not affected with a 0 Winner should not be subject to a roll back. You have to also consider the impact THAT would have on players/free companies that actually won and already invested time and gil into their new plot. AGAIN, it is unfortunate this happened, but not everyone should be punished because of it.

[SanadaX]

Again, No. Making everyone, even those not affected with a 0 Winner should not be subject to a roll back. You have to also consider the impact THAT would have on players/free companies that actually won and already invested time and gil into their new plot. AGAIN, it is unfortunate this happened, but not everyone should be punished because of it.

"If I can't win neither can you"

[Rathmir]

Again, No. Making everyone, even those not affected with a 0 Winner should not be subject to a roll back. You have to also consider the impact THAT would have on players/free companies that actually won and already invested time and gil into their new plot. AGAIN, it is unfortunate this happened, but not everyone should be punished because of it.

Not only that end of the new house owners. See the money they spent tranferred, used for other stuff already. It's such a complex network, that not only the housing servers need to be restarted.

Everything has to be reset to the last backup before the roll was finished. All progress lost without exception, as nothing happened.
Now that outburst of rage is something I really don't want to see...

The best they could do, is deep check their logs, give the solo-participants their plots, and for the others with mutliple entries, just reroll with the original inserts automatically - instantly, or with next cycle.

[DamianFatale]

Not only that end of the new house owners. See the money they spent tranferred, used for other stuff already. It's such a complex network, that not only the housing servers need to be restarted.

Everything has to be reset to the last backup before the roll was finished. All progress lost without exception, as nothing happened.
Now that outburst of rage is something I really don't want to see...

The best they could do, is deep check their logs, give the solo-participants their plots, and for the others with mutliple entries, just reroll with the original inserts automatically - instantly, or with next cycle.

I am tired of seeing this a complete roleback of the Firnament as an option. This is such a bad idea. If you think the salt is bad now, then wait until then. Kicking people in the teeth because they got a house, just to give it to someone else would be tacky.

[Keridwyn]

If what I stated is correct, then in all fairness, they should roll back EVERYONE's bids, because if 0 (zero) was counted as a possible RNG choice, then EVERY roll is invalidated and needs to be done again. I know it sucks for some people, but in all fairness, if zero (0) was included, then redoing it is the most fair solution.

What you're asking for is a total server rollback. They can't just roll back the lotto because people have already moved in and started building/decorating. Which means some have likely bought furnishings from vendors and the MB. Which means refunding that gil. Which means reversing those transactions. The only way to accomplish that is to roll back the servers to prior to the lotto happening.

You're asking for people who didn't participate in or care about housing to lose days of progress. Either that or you're asking for the people who won and started the process of enjoying their plots to lose out on millions of gil when they didn't do anything wrong either.

In short, a total rollback is the least fair solution.

[SanadaX]

What you're asking for is a total server rollback. They can't just roll back the lotto because people have already moved in and started building/decorating. Which means some have likely bought furnishings from vendors and the MB. Which means refunding that gil. Which means reversing those transactions. The only way to accomplish that is to roll back the servers to prior to the lotto happening.

You're asking for people who didn't participate in or care about housing to lose days of progress. Either that or you're asking for the people who won and started the process of enjoying their plots to lose out on millions of gil when they didn't do anything wrong either.

In short, a total rollback is the least fair solution.

Only thing I can see working is increase the total amount of wards to 30. 50/50 split down the middle for FC and personal. SE gets what they want and we.... well maybe the odds be in everyone's favor.

[Xelanar]

People did not want this. People just want their house, and rightfully so.
Developers need to address plot scarcity, instead of refining or changing the method of aquiring plots. By the end of the day, no matter the underlying system, only X amount of people per ward will be happy and privileged. Everyone else will stay empty handed and frustrated.

Developers should instead focus on providing more houses for a continulously increasing playerbase.

[Kenky]

People did not want this.

The double-digit (if not triple at this point) number of threads all saying "A lottery would be better than placard spamming" stand against your claim. While yes, SE may need to prioritize fixing the supply rather than the band-aid approach, they've also said they want the neighborhood style. To that end, we're kind of stuck with the neighborhoods.

That isn't a bad thing in of itself, but there's only so many "neighborhoods" you can make before something snaps.

[Jojoya]

The double-digit (if not triple at this point) number of threads all saying "A lottery would be better than placard spamming" stand against your claim. While yes, SE may need to prioritize fixing the supply rather than the band-aid approach, they've also said they want the neighborhood style. To that end, we're kind of stuck with the neighborhoods.

That isn't a bad thing in of itself, but there's only so many "neighborhoods" you can make before something snaps.

Might be fair to say that while many were asking for the lottery, they weren't asking for it as it turned out.

I had even pointed out in many of those threads that lotteries don't always have winners and would they be happy when plots go empty for weeks because no one was winning them. And now that's what has happened - they programmed the system (even if unintentionally) so there could be no winner.

[Shibi]

Not only that end of the new house owners. See the money they spent tranferred, used for other stuff already. It's such a complex network, that not only the housing servers need to be restarted.

Everything has to be reset to the last backup before the roll was finished.

Absolutely.

Roll back is utterly impossible now. Too much has changed across the entire game, and that grows each day more. Raid progression, marketboard sales, PvP ranking, people's glam purchases, old house gardens, people's decorating, new account levelling, MSQ progression, on-and-on-and-on, so much change.

It was quite possible at the time, but SE's project managers decided to schedule this so lottery happened at 11pm in Japan, and over easter for the rest of the world (skeleton support staffing), there simply wasn't adequate worldwide monitoring to catch it fast enough.

Rollback is always part of the Project Management process. Good deployment plans always have a section on what to do in case of a major problem. If there is no possibility of rollback in the deployment plan, then it usually (or should) need sign off by the board itself. Especially if it's a mission critical system.

Ignoring all the other parts of this that broke and looking just at project management; The proper solution was not to schedule release of a brand new, untested system over Easter to ensure full support coverage. All hands should have been on deck to monitor and verify the very minute it executed. Upper management should have been on-call, and bought into the loop to make the decision to roll back inside minutes.

But none of this happened, so there can't be a rollback, it's just impossible now.