I'm in America playing on the Light DC. My tracert give a 1400ms last hop (195.82.50.230) to any server on Light or Chaos. Pinging this IP returns a packet loss of 50%. I can not connect reliably to 195.82.50.230 and no matter what I do on my end all of my traffic goes through this faulty connection. I'm at a loss for what to do. I was hoping the announcement yesterday would fix my problems, but it has become even worse today.

Please don't give me the copy/paste of the FAQ response to connectivity issues. I'm not on WiFi, I've reset my router, I've tried using a VPN, etc. I've had this issue for days, and it's ruining my EW experience. Every cutscene, dungeon, and trial has been plagued by disconnections and nothing has fixed it.