High latency on NA Datacenter to the point of unplayable since last content update

[Xoto]

Greetings fellow Eorzean,

We apologize for the inconvenience. To better assist you, please respond with the following information:

Platform? (Steam/Windows/PS4/PS5/Mac etc.)
Have you tried using a wired connection?
Internet Service Provider:
Region/Location: (your actual region not in game)
Separate Modem and Router or Hybrid?
Are you using a Firewall/Anti-virus solution? If so, which ones?
Does the issue only happen with specific characters or all characters?

We look forward to your reply back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

My wife and I have also been having issues. The trend is comforting to see but frustrating all the same.

Platform? (Steam/Windows/PS4/PS5/Mac etc.) Windows/PS4
Have you tried using a wired connection? Wired
Internet Service Provider: Cox
Region/Location: (your actual region not in game) Southern California
Separate Modem and Router or Hybrid? Modem and Router
Are you using a Firewall/Anti-virus solution? If so, which ones?
Does the issue only happen with specific characters or all characters? All

[Battler-Ushiromiya]

Greetings fellow Eorzean,

We apologize for the inconvenience. To better assist you, please respond with the following information:

Platform? (Steam/Windows/PS4/PS5/Mac etc.)
Have you tried using a wired connection?
Internet Service Provider:
Region/Location: (your actual region not in game)
Separate Modem and Router or Hybrid?
Are you using a Firewall/Anti-virus solution? If so, which ones?
Does the issue only happen with specific characters or all characters?

We look forward to your reply back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Also adding to this as well, it seems this is happening to everyone in Southern California with the Crystal data center

Platform: Windows
ISP: Cox Communications
Wired Connection
Region: San Diego, California
Separate Modem and Router
Firewall: Windows Defender
Issue is happening with all characters.

[Foxity]

Greetings fellow Eorzean,

We apologize for the inconvenience. To better assist you, please respond with the following information:

Platform? (Steam/Windows/PS4/PS5/Mac etc.)
Have you tried using a wired connection?
Internet Service Provider:
Region/Location: (your actual region not in game)
Separate Modem and Router or Hybrid?
Are you using a Firewall/Anti-virus solution? If so, which ones?
Does the issue only happen with specific characters or all characters?

We look forward to your reply back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

It has been an absolute nightmare trying to play FF14 for the past few days, which is really disappointing considering the tomestone event is currently happening. I'm hoping that the event can be extended because of the nights I've missed grinding out rewards because of the unplayability

Platform?: Steam
Have you tried using a wired or wireless connection?: Wired
Internet Service Provider: Cox
Region/Location: US West Coast (San Diego, California)
Separate Modem and Router or Hybrid?: Separate
Does the issue only happen with specific characters or all characters or during a specific time or in a specific zone in the game?: It happens to all characters at all times of the day.
Server your characters are on: Malboro

[Freyja_Hyskaris]

Greetings fellow Eorzean,

We apologize for the inconvenience. To better assist you, please respond with the following information:

Platform? (Steam/Windows/PS4/PS5/Mac etc.)
Have you tried using a wired connection?
Internet Service Provider:
Region/Location: (your actual region not in game)
Separate Modem and Router or Hybrid?
Are you using a Firewall/Anti-virus solution? If so, which ones?
Does the issue only happen with specific characters or all characters?

We look forward to your reply back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Another Southern Californian here with absolutely terrible lag. Sometimes 10-20 second lag times, making the game unplayable for me.

Platform? (Steam/Windows/PS4/PS5/Mac etc.) Mac Client
Have you tried using a wired connection? Yes, my computer is using an ethernet cable to hook up directly to the internet (no wifi).
Internet Service Provider: Cox
Region/Location: (your actual region not in game) Southern California (San Diego)
Separate Modem and Router or Hybrid? Separate
Are you using a Firewall/Anti-virus solution? If so, which ones? Nothing beyond what my MacBook came preinstalled with
Does the issue only happen with specific characters or all characters? All characters

I happened to be playing with a friend at the time and they were able to capture footage from their end what was happening to my character while the lag was so bad (KO character, upper right hand of screen). Note how long this clip is--that's how long I was waiting on my end for the lag to resolve: https://www.dropbox.com/s/w7bq9zqh00....TRIM.mov?dl=0

[ICountFrom0]

two disconnects tonight, and lag being quite nasty lately.

Is it too early to blame Russia?

[Sorami]

Greetings fellow Eorzean,

We apologize for the inconvenience. To better assist you, please respond with the following information:

Platform? (Steam/Windows/PS4/PS5/Mac etc.)
Have you tried using a wired connection?
Internet Service Provider:
Region/Location: (your actual region not in game)
Separate Modem and Router or Hybrid?
Are you using a Firewall/Anti-virus solution? If so, which ones?
Does the issue only happen with specific characters or all characters?

We look forward to your reply back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Platform? (Steam/Windows/PS4/PS5/Mac etc.) Windows
Have you tried using a wired connection? Normally wifi but tried wired with same result
Internet Service Provider: Xfinity
Region/Location: (your actual region not in game) Northeast/Connecticut
Separate Modem and Router or Hybrid? Hybrid
Are you using a Firewall/Anti-virus solution? If so, which ones? Windows defender
Does the issue only happen with specific characters or all characters? occurs on any character on NA datacenter, not sure beyond that
Worst Issues are happening on main server of Excalibur but Leviathan is unstable too.

[OldWhovian]

Greetings fellow Eorzean,

We apologize for the inconvenience. To better assist you, please respond with the following information:

Platform? (Steam/Windows/PS4/PS5/Mac etc.)
Have you tried using a wired connection?
Internet Service Provider:
Region/Location: (your actual region not in game)
Separate Modem and Router or Hybrid?
Are you using a Firewall/Anti-virus solution? If so, which ones?
Does the issue only happen with specific characters or all characters?

I primarily play on Leviathan and it seems to be getting actively worse, not better. Went from rubber banding to full disconnects several times a day. Only on FFXIV.

We look forward to your reply back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Platform? Windows
Have you tried using a wired connection? Always direct ethernet connection
Internet Service Provider: Cox
Region/Location: San Diego, California, USA
Separate Modem and Router or Hybrid? Hybrid
Are you using a Firewall/Anti-virus solution? If so, which ones? Windows Defender
Does the issue only happen with specific characters or all characters? All Characters

[Glandon]

Greetings fellow Eorzean,

We apologize for the inconvenience. To better assist you, please respond with the following information:

Platform? (Steam/Windows/PS4/PS5/Mac etc.)
Have you tried using a wired connection?
Internet Service Provider:
Region/Location: (your actual region not in game)
Separate Modem and Router or Hybrid?
Are you using a Firewall/Anti-virus solution? If so, which ones?
Does the issue only happen with specific characters or all characters?

We look forward to your reply back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Any update from SE on this? It appears there is some communication issues with Cox in Southern CA and FFXIV servers. No other applications on my end have this issue and can play other games/stream other stuff fine.

[Jaisyn]

Guess I'll add my name to this list...

Platform? PS5
Have you tried using a wired connection? Yes
Internet Service Provider: Cox
Region/Location: San Diego, CA, USA
Separate Modem and Router or Hybrid? Separate
Are you using a Firewall/Anti-virus solution? If so, which ones? No
Does the issue only happen with specific characters or all characters? All Characters

[NekoKir]

Greetings fellow Eorzean,

We apologize for the inconvenience. To better assist you, please respond with the following information:

Platform? (Steam/Windows/PS4/PS5/Mac etc.)
Have you tried using a wired connection?
Internet Service Provider:
Region/Location: (your actual region not in game)
Separate Modem and Router or Hybrid?
Are you using a Firewall/Anti-virus solution? If so, which ones?
Does the issue only happen with specific characters or all characters?

We look forward to your reply back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Platform: Steam
Have I tried a wired connection?: Always wired
Internet Provider: Cox Communications
Region/Location: San Diego California
Seperate Modem and Router or Hybrid?: Hybrid
Firewall/Anyvirus?: Windows Defender
Does it happen on any chars: I only really play one so just that one on Jenova

I never really post on the fourms or ever go here so this is new for me and it's been happening since the DDoS attack happened on the 23rd