High latency on NA Datacenter to the point of unplayable since last content update

[NekoKir]

Greetings fellow Eorzean,

We apologize for the inconvenience. To better assist you, please respond with the following information:

Platform? (Steam/Windows/PS4/PS5/Mac etc.)
Have you tried using a wired connection?
Internet Service Provider:
Region/Location: (your actual region not in game)
Separate Modem and Router or Hybrid?
Are you using a Firewall/Anti-virus solution? If so, which ones?
Does the issue only happen with specific characters or all characters?

We look forward to your reply back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Platform: Steam
Have I tried a wired connection?: Always wired
Internet Provider: Cox Communications
Region/Location: San Diego California
Seperate Modem and Router or Hybrid?: Hybrid
Firewall/Anyvirus?: Windows Defender
Does it happen on any chars: I only really play one so just that one on Jenova

I never really post on the fourms or ever go here so this is new for me and it's been happening since the DDoS attack happened on the 23rd

[NeonHaze]

Is there any update on these issues? It's been a real hard time trying to even get into a dungeon for the event let alone standing idle for to long in any major city without eventually getting disconnected.

[Catalie]

I set up a forum account just to add to this.

Platform? (Steam/Windows/PS4/PS5/Mac etc.) Steam
Have you tried using a wired connection?Wired Only
Internet Service Provider: Cox
Region/Location: (your actual region not in game) Southern California (San Diego)
Separate Modem and Router or Hybrid? Hybrid
Are you using a Firewall/Anti-virus solution? If so, which ones? Windows Defender
Does the issue only happen with specific characters or all characters? I only play on 1 character

I also know of two other players in the area who have been dealing with lag through Cox. Meanwhile two local players with Spectrum as their ISP had issues earlier in the week but are fine now.

[Clawhammer]

Iam doing currently blue mage arena 16 and iam losing my mind

My casts dont do dmg, casts get interrupted with no visible reason and the two monster that cause insta death when to close are teleporting just in front of me without me beeing able to run away

i dont know how to finish this arena!

i did some speedtests, but my glass fibre connections gets 400mb/s in all tests and i have a ping between 7-10ms.

Some Data:
Country: Germany NRW
Server: Phoenix
ISP: Deutsche Glasfaser

This moring all was ok, but its getting more worse. I will try arena tomorrow moring again.

[Clawhammer]

Iam doing currently blue mage arena 16 and iam losing my mind

My casts dont do dmg, casts get interrupted with no visible reason and the two monster that cause insta death when to close are teleporting just in front of me without me beeing able to run away

i dont know how to finish this arena!

i did some speedtests, but my glass fibre connections gets 400mb/s in all tests and i have a ping between 7-10ms.

Some Data:
Country: Germany NRW
Server: Phoenix
ISP: Deutsche Glasfaser

This moring all was ok, but its getting more worse. I will try arena tomorrow moring again.

It seems like i had provider problems yesterday. Now the game works way better. Was a little bit strange to test since other stuff like youtube or browsing worked normally.