Quote Originally Posted by Darneltia View Post
Greetings fellow Eorzean,

We apologize for the inconvenience. To better assist you, please respond with the following information:

Platform? (Steam/Windows/PS4/PS5/Mac etc.)
Have you tried using a wired connection?
Internet Service Provider:
Region/Location: (your actual region not in game)
Separate Modem and Router or Hybrid?
Are you using a Firewall/Anti-virus solution? If so, which ones?
Does the issue only happen with specific characters or all characters?

We look forward to your reply back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.
Another Southern Californian here with absolutely terrible lag. Sometimes 10-20 second lag times, making the game unplayable for me.

Platform? (Steam/Windows/PS4/PS5/Mac etc.) Mac Client
Have you tried using a wired connection? Yes, my computer is using an ethernet cable to hook up directly to the internet (no wifi).
Internet Service Provider: Cox
Region/Location: (your actual region not in game) Southern California (San Diego)
Separate Modem and Router or Hybrid? Separate
Are you using a Firewall/Anti-virus solution? If so, which ones? Nothing beyond what my MacBook came preinstalled with
Does the issue only happen with specific characters or all characters? All characters

I happened to be playing with a friend at the time and they were able to capture footage from their end what was happening to my character while the lag was so bad (KO character, upper right hand of screen). Note how long this clip is--that's how long I was waiting on my end for the lag to resolve: https://www.dropbox.com/s/w7bq9zqh00....TRIM.mov?dl=0