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  1. 03-26-2022 08:14 PM #1
    MistyMew
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    Mar 2011
    Location
    Limsa
    Posts
    1,474
    Character
    Misty Mew
    World
    Hyperion
    Main Class
    Red Mage Lv 100

    2002 error all of NA Data centers

    Just started getting 2002 Lobby server connection error on all NA data centers when I try to log in..
    Able to connect to EU

    Please investigate
    (6)


    ♥ MORE HIGH HEELS + INSTANCED HOUSING! ♥!
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  2. 03-26-2022 08:19 PM #2
    Baingoleth
    Player
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    Oct 2017
    Posts
    129
    Character
    Baingoleth Crimson
    World
    Sargatanas
    Main Class
    White Mage Lv 100
    trace dies after:
    ae-3.r25.snjsca04.us.bb.gin.ntt.net
    no response after that node for any NA server.
    (1)
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  3. 03-26-2022 08:23 PM #3
    neola
    Player
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    Oct 2020
    Posts
    81
    Character
    Neola Arolin
    World
    Excalibur
    Main Class
    Red Mage Lv 90
    I can confirm this. Other data centers can be connected to, only NA data center receives 2002 error, failed to connect to lobby server. There are currently no notices on official website.
    (1)
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  4. 03-26-2022 08:24 PM
    Final-Fantasy

    Player

  5. 03-26-2022 08:25 PM #4
    Negotiator
    Player
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    Join Date
    Jul 2013
    Posts
    87
    Character
    Saber Knightbreaker
    World
    Gilgamesh
    Main Class
    Dark Knight Lv 90
    confirming problem as well. Got disconnected while playing. Now lobby server error.
    (0)
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  6. 03-26-2022 08:25 PM #5
    Anienai
    Player
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    Sep 2013
    Location
    Camp Bluefrog
    Posts
    1,583
    Character
    Anienai Talenca
    World
    Zalera
    Main Class
    Marauder Lv 100
    Same for me.
    (0)
    Dim dim dam dada dim dim da dada dim da lilam
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  7. 03-26-2022 08:26 PM #6
    neola
    Player
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    Oct 2020
    Posts
    81
    Character
    Neola Arolin
    World
    Excalibur
    Main Class
    Red Mage Lv 90
    It appears lobby server is offline for NA data center now... waiting for announcement.
    I don't know if there is a phone number for emergency support, but I think someone might have noticed.
    Hoping to see announcement on official site soon.
    (1)
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  8. 03-26-2022 08:32 PM #7
    Baingoleth
    Player
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    Join Date
    Oct 2017
    Posts
    129
    Character
    Baingoleth Crimson
    World
    Sargatanas
    Main Class
    White Mage Lv 100
    Quote Originally Posted by neola View Post
    It appears lobby server is offline for NA data center now... waiting for announcement.
    I don't know if there is a phone number for emergency support, but I think someone might have noticed.
    Hoping to see announcement on official site soon.
    Yeah, this sort of issue would throw a flag on monitoring software for sure. Incident response and managers are probably getting woken up to phone calls at home
    (0)
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  9. 03-26-2022 08:33 PM #8
    neola
    Player
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    Oct 2020
    Posts
    81
    Character
    Neola Arolin
    World
    Excalibur
    Main Class
    Red Mage Lv 90
    I made a technical support post on the JP forum above and see if someone notices on the JP end, we are still awake here, its 8:32pm.
    (1)
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  10. 03-26-2022 08:35 PM #9
    Anemic
    Player
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    Dec 2021
    Posts
    34
    Character
    Ane Nemic
    World
    Sargatanas
    Main Class
    Dancer Lv 90
    Maybe some loporrits chewed on a power cord... Guess we wait
    (0)
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  11. 03-26-2022 08:37 PM #10
    neola
    Player
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    Join Date
    Oct 2020
    Posts
    81
    Character
    Neola Arolin
    World
    Excalibur
    Main Class
    Red Mage Lv 90
    Someone is looking at stuff, there is an announcement about companion application error now. Under investigation.
    (0)
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