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  1. #1
    Player
    kaynide's Avatar
    Join Date
    May 2014
    Posts
    2,881
    Character
    Kris Goldenshield
    World
    Tonberry
    Main Class
    Gladiator Lv 100
    I guess it’s ok to tag this as “good to know, ok”. Sorry if this happened to you, but..yeah why would you waste a 1 time account restore on something that is easily farmed and replaced. God forbid you ever accidentally throw away a relic or Mogstation glamours.

    Again if you are being honest sorry..but it screams fiction.

    How you’ve described it is not how it works at all. They roll back your entire account to a previous “save”. They don’t just Minecraft in some “/give player tomestones_poetics 1500”. There is no mogmail of items. You will lose every inch of progress back to where your character was at that backup point..potentially weeks or months back. You might not even earned the tomestones at that point.
    (1)
    Last edited by kaynide; 03-25-2022 at 08:44 PM.

  2. #2
    Player
    Iscah's Avatar
    Join Date
    Nov 2017
    Posts
    14,034
    Character
    Aurelie Moonsong
    World
    Bismarck
    Main Class
    Summoner Lv 90
    Quote Originally Posted by kaynide View Post
    How you’ve described it is not how it works at all. They roll back your entire account to a previous “save”. They don’t just Minecraft in some “/give player tomestones_poetics 1500”. There is no mogmail of items. You will lose every inch of progress back to where your character was at that backup point..potentially weeks or months back. You might not even earned the tomestones at that point.
    I thought rollbacks were a separate thing to the once-per-account item restore? I haven't used either(?) service but I didn't think they were the same thing.

    Anyway, you can't mail tomestone currency, only gil, and there's nothing you would buy with gil from an NPC that is worth restoring. So it's possible that the GM has made a mistake in saying the thing is refundable and discovered that they can't do it, but overall the story doesn't add up and the "dramatisation" and lack of detail isn't doing it much good.
    (1)

  3. #3
    Player
    kaynide's Avatar
    Join Date
    May 2014
    Posts
    2,881
    Character
    Kris Goldenshield
    World
    Tonberry
    Main Class
    Gladiator Lv 100
    Quote Originally Posted by Iscah View Post
    I thought rollbacks were a separate thing to the once-per-account item restore? I haven't used either(?) service but I didn't think they were the same thing.

    Anyway, you can't mail tomestone currency, only gil, and there's nothing you would buy with gil from an NPC that is worth restoring. So it's possible that the GM has made a mistake in saying the thing is refundable and discovered that they can't do it, but overall the story doesn't add up and the "dramatisation" and lack of detail isn't doing it much good.
    I've only ever heard of the full on rollback, so I don't know otherwise- if such an alternative thing even exists I could very well be wrong in my previous statement entirely.
    (0)

  4. #4
    Player
    Sove92's Avatar
    Join Date
    Aug 2013
    Posts
    1,242
    Character
    Soveia Shadowsong
    World
    Odin
    Main Class
    Gunbreaker Lv 100
    Quote Originally Posted by kaynide View Post
    I've only ever heard of the full on rollback, so I don't know otherwise- if such an alternative thing even exists I could very well be wrong in my previous statement entirely.
    A rollback is performed when your account has been compromised and you request upon finding out your tradable stuff is gone. It's a time intensive process and if the losses are not that great, it may be better to accept the loss and not lose playtime.

    An item restoration is done for a single item and does not involve rollbacks. You can either have a lost item restored or if the item was bought with a currency, have the item swapped to an item of lesser or equal value. You can also have the totems, coffer etc. restored if the item came from those. GMs never refund the used currency (gil, tomes, GC seals, hunt seals etc.). The exchange process involves discarding the wrong item with the desired item being sent to you via mogmail.
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