Hi, I have been having a reoccurring dx11 error every time I try to get on FF14. I can get to my character and get into the queue, but when the game begins to load me in: I get this error and the game + launcher closes


Solutions I have tried:


-Updating my drivers manually including display adapters

-Deleting local character files

-Reinstalling ff14 (4 times now)

-Running game in borderless window

-Running it on dx9 (which crashed in the launcher when I tried launching the game, even after getting the up to date dx9 files)

-changing the screen mode sources files

-adjusting in-game graphic settings

-disabling sound enhancements

-trying to run it in steam

-completely reset my computer, updated drivers, and redownloaded ff14



I’m kind of running out of solutions here and I’m pretty sad because I just started playing and paid for the starter edition and sub.



If anyone has any other possible solutions I’d greatly appreciate it.


Date & Time: Since feb 28th 1 am
Frequency: Every time I queue into ff14
World name: Brynhildr
Character name: Ibiki
Party or solo: Solo
Area and coordinates: Central Shroud

Steps to issue:
1. Opening launcher
2. Logging in
3. Launching ff
4. Character Select
5. Press play then in queue
6. Dx11 errors
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: ethernet, Telus

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Device name DESKTOP-N0JDKMO
Processor AMD Ryzen 5 2600 Six-Core Processor 3.40 GHz
Installed RAM 16.0 GB
Device ID 94AE0DD1-6F6F-416A-8EEE-A72419DE398F
Product ID 00325-81556-56622-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen support

Edition Windows 10 Home
Version 21H2
Installed on ‎2022-‎02-‎28
OS build 19044.1566
Experience Windows Feature Experience Pack 120.2212.4170.0