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  1. #31
    Player
    Darkhorse1202's Avatar
    Join Date
    Jan 2022
    Posts
    6
    Character
    Darkhorse Kitty
    World
    Goblin
    Main Class
    Scholar Lv 85
    Quote Originally Posted by Tanarkus View Post
    Best to visit their discord for support.
    Issue fixed itself, I can confirm to use xiv.com for 12.3, though it eats away at the CPU, it also solves the audio artifact issue on the mac.
    (0)

  2. #32
    Player
    Seathasky's Avatar
    Join Date
    Jan 2014
    Posts
    26
    Character
    Icari Eteru
    World
    Malboro
    Main Class
    Sage Lv 90
    Quote Originally Posted by Darkhorse1202 View Post
    Issue fixed itself, I can confirm to use xiv.com for 12.3, though it eats away at the CPU, it also solves the audio artifact issue on the mac.
    xivmac.com is the website NOT xiv.com
    (2)

  3. #33
    Player
    Squirrel_SA's Avatar
    Join Date
    Mar 2022
    Posts
    4
    Character
    Talan Jag
    World
    Leviathan
    Main Class
    Samurai Lv 90
    Just want to chime in on the XiVmac solution, it's significantly better than the official launcher even prior to 12.3. Better support, framerate & performance, and allows you to use Gshade if you're into that. Quite remarkable that 3 folks in their spare time are providing a better solution than the FFXIV team. A rare mis-step by the devs that I hope is rectified, but I doubt will be. The easiest solution would've been to work with CodeWeavers on a new 21.1 build and I suspect when this is resolved that's all it will be and XIV on Mac will still be better.
    (2)

  4. #34
    Player
    Alain63's Avatar
    Join Date
    Mar 2022
    Posts
    1
    Character
    Astra Bella
    World
    Spriggan
    Main Class
    Arcanist Lv 58
    Hello
    I have dowloaded the Mac launcher on https://www.xivmac.com
    but my antivirus (AVAST) detects many occurrences of Win32:SuspBehav-B[Heur]
    Do you know why ?
    (0)

  5. #35
    Player
    Shibi's Avatar
    Join Date
    Aug 2013
    Posts
    2,756
    Character
    Lala Felon
    World
    Zurvan
    Main Class
    Gunbreaker Lv 80
    Quote Originally Posted by Alain63 View Post
    Hello
    I have dowloaded the Mac launcher on https://www.xivmac.com
    but my antivirus (AVAST) detects many occurrences of Win32:SuspBehav-B[Heur]
    Do you know why ?
    Quite a few reports of Avast and AVG false detecting crossover apps (this is one of those) heuristically.

    But its likely a case you want to jump on their discord.
    (1)
    やはり、お前は……笑顔が……イイ

  6. #36
    Player
    lordvaader's Avatar
    Join Date
    Mar 2022
    Posts
    2
    Character
    Darth V'ader
    World
    Ultros
    Main Class
    Machinist Lv 80
    I am relatively new to this game and am astonished at the lack of support on this issue. I have submitted numerous tickets and the response I get from each ticket is the exact same...

    We understand you may be having some difficulties and we are glad you reached out to us for assistance. We have reviewed the details you have provided and we have determined that your concern can be best handled by our Support Center team.

    This is maddening.... are there any other options for support or should I just save myself the headache and cancel?
    (2)

  7. #37
    Player
    Tannlore's Avatar
    Join Date
    Oct 2011
    Location
    Windrust.. I mean Gridania!
    Posts
    239
    Character
    Tannlore Belegeria
    World
    Midgardsormr
    Main Class
    Arcanist Lv 90
    Quote Originally Posted by lordvaader View Post
    I am relatively new to this game and am astonished at the lack of support on this issue. I have submitted numerous tickets and the response I get from each ticket is the exact same...

    We understand you may be having some difficulties and we are glad you reached out to us for assistance. We have reviewed the details you have provided and we have determined that your concern can be best handled by our Support Center team.

    This is maddening.... are there any other options for support or should I just save myself the headache and cancel?
    This is perhaps the biggest problem for me. I understand that SE can do little about what Apple decides to take in or out of their system. However, the lack of official response in SOME fashion is galling. At least acknowledge the problem and that you're doing something SE...
    (1)

  8. #38
    Player
    pigzig's Avatar
    Join Date
    Jul 2015
    Posts
    10
    Character
    Pigziggus Revellan
    World
    Belias
    Main Class
    Lancer Lv 32
    didn't know launchers were allowed
    gonna chime in and say though that this launcher is fantastic it improved my performance as well somehow. I can now run in 4k on my m1 max
    (0)

  9. #39
    Player
    Seathasky's Avatar
    Join Date
    Jan 2014
    Posts
    26
    Character
    Icari Eteru
    World
    Malboro
    Main Class
    Sage Lv 90
    The alternative is not playing if you're on MacOS 12.3 due to Squares negligence
    (1)

  10. #40
    Player
    Shibi's Avatar
    Join Date
    Aug 2013
    Posts
    2,756
    Character
    Lala Felon
    World
    Zurvan
    Main Class
    Gunbreaker Lv 80
    Quote Originally Posted by pigzig View Post
    didn't know launchers were allowed
    They are not.

    However, we paid a license fee to play the game on OS X, SE have had more than a year knowing Python 2.7 was EOL and due for removal, and SE haven't updated us since December on what is a game breaking problem.

    In a choice between running an unpatched operating system, or a third party launcher, a lot of people will choose the launcher, and stay quiet.

    There is no real other choice.
    (1)
    やはり、お前は……笑顔が……イイ

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