Very grateful to the XIV on Mac team. Thank you all for allowing us to continue playing the game!

I'm still beyond frustrated by this entire scenario however. The team announced on October 21, 2021 that they would begin support for macOS 12.x beginning the end of December 2021 (Link). The fact that they haven't even released a statement on the news channel acknowledging that it's even an issue is the antithesis of "support."

I just don't get it. It seems like the team goes out of their way most of the time to make sure they aren't scamming us in any way possible, from giving out free subscription time during over-congested expansion launch queues to suspending the auto-demolition timers during COVID peaks and war crises (both things I wouldn't doubt they have to fight internally for). And I love them to death for this; it makes me want to stick around.

But it really bothers me that they would claim "support" during a situation that's the very definition of not being supported. Support would be having literally one person on the team given a Mac with the next beta installed in charge of noticing "Hey guys, this isn't working anymore, Apple's removing Python 2," and then them doing what they need to do to get it working and sending an update out before it becomes a problem (Abstractly, I would assume this would just be bundling the Mac launcher with its own copy of Python 2). It's not hard on this scale. Companies of this size are literally able to contact Apple and say "Hey, we claim we support this, what do we need to do to get this running on your next release?" if there are any practical hurdles that are difficult to overcome.

But it's a week in and we haven't even gotten a news notice on the Lodestone just saying "Hey, we screwed up. We know it's a problem. It'll be fixed in 6.1," or whatever. This would literally be all it would have taken to make me feel better about the whole ordeal, considering I was able to logistically fix the issue on my end myself. Honestly, it's a big wake up call to me what a niche audience member they consider me to be for the game, and they don't seem to care if they lose us.