Thread: Macos Monterey 12.3 - Python removed, FFIXV will not run

Originally Posted by lordvaader

I am relatively new to this game and am astonished at the lack of support on this issue. I have submitted numerous tickets and the response I get from each ticket is the exact same...

We understand you may be having some difficulties and we are glad you reached out to us for assistance. We have reviewed the details you have provided and we have determined that your concern can be best handled by our Support Center team.

This is maddening.... are there any other options for support or should I just save myself the headache and cancel?

This is perhaps the biggest problem for me. I understand that SE can do little about what Apple decides to take in or out of their system. However, the lack of official response in SOME fashion is galling. At least acknowledge the problem and that you're doing something SE...

didn't know launchers were allowed
gonna chime in and say though that this launcher is fantastic it improved my performance as well somehow. I can now run in 4k on my m1 max

The alternative is not playing if you're on MacOS 12.3 due to Squares negligence

A bug report about this has been moved to "Confirmed/Planning to Address", so at least they're aware of it and will hopefully have a fix soon.

That said, the complete lack of communication and that they're still selling the mac version (with a warning M1 isn't supported but this also affects Intel macs afaik and no warning about 12.3) is very disappointing and worrisome. The teams communication, attention to detail and consideration for the player experience is something they are known for. It feels like that's changed recently on a few different levels, including this issue.

I wonder if they're readying to drop support entirely for Macs. M1s aren't exactly cutting edge at this point and while ffxiv worked well on them (till this patch!), there's still no official support or word on any of this since December.

Originally Posted by Fiel_Tana

I wonder if they're readying to drop support entirely for Macs. M1s aren't exactly cutting edge at this point and while ffxiv worked well on them (till this patch!), there's still no official support or word on any of this since December.

SE could likely easily get away with it in the USA, but as it's a purchased license, quite a few countries in the world have trade laws that would be a can of worms for this. EULA statements can't override the laws of many countries.

To drop support they would need to make the announcement today that 7.0 would not be supported, but then provide full support for Endwalker until then.

That does make sense Shibi, and relieves some of the worry, thank you!

Still, it seems this weekly reset didn't include a fix and still not a word from Squeenix. Losing faith in them a bit.

If they found out about this issue on short notice, it wouldn't be as bad, but apparently they knew this would be a problem at least as early as 4th Qtr 2021 since they said it would be fixed 12/21 and still nothing but silence.

So....
Are we still waiting for a fix? And nobody is working on it or at least have an estimated time of recovery?
This is lame

Already cancelled my sub if this keeps going I guess FFXIV will be dead for me

Originally Posted by zeta2099

So....
Are we still waiting for a fix? And nobody is working on it or at least have an estimated time of recovery?
This is lame

Already cancelled my sub if this keeps going I guess FFXIV will be dead for me

Crossover (what the mac version runs on - it's just the windows version in a wine wrapper) has an updated version ready to go but SE is dragging their feet on allowing them to release it, has been since December IIRC.

There is xivmac.com that does support 12.3 and will get you better support to boot.