Multiple Crashes - ffxiv_dx11.exe+(numbers and letters)

[RyukoDragon]

Hello! I'm suddenly having trouble with playing the game. I was taking an alt character through ARR content, and it started giving me these errors frequently, crashing the game.

After updating my graphics drivers, it seemed to have helped! But twice now, in questline cutscenes, the error has reappeared!

This most recent one looks different, as the ones before did not have question marks:

"An unexpected error has occurred. Exiting FINAL FANTASY XIV. 2022-02-28_11:11

ffxiv_dx11.exe+324D24
???+2814C006E9C
???+2"

I am going to try restarting my computer to see if this helps at all, but knowing my luck, the solution will be much more technical. Here is my system info from the config menu:



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Andrea\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD Ryzen 7 1700 Eight-Core Processor (16 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS F22
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16332.504MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 28220.934MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.439GB SYSTEM_FREEDISC_SPACE 755.555GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.097GB SYSTEM_FREEDISC_SPACE 0.097GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.785GB SYSTEM_FREEDISC_SPACE 232.617GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY19
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8010.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8166.252 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1080 x 1920 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1179
SYSTEM_GRAPHICS_DRIVER_DATE 2/9/2022 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY20
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8010.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8166.252 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1179
SYSTEM_GRAPHICS_DRIVER_DATE 2/9/2022 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Citrix Indirect Display Adapter
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Unknown
SYSTEM_GRAPHICS_MAKER Citrix Systems Inc.
SYSTEM_GRAPHICS_VRAM 8166 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Unknown
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER c:\windows\system32\drivers\umdf\vidd.dll,c:\windows\system32\drivers\wudfrd.sys
SYSTEM_GRAPHICS_DRIVER_VERSION 7.21.0000.0183
SYSTEM_GRAPHICS_DRIVER_DATE 1/22/2019 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Realtek HD Audio 2nd output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {C01F5AB7-78D0-4D9A-8E19-1395406C5D7E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8549
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/2/2018 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {034F2F76-F8B7-4B26-929B-8B67693F8CE8}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8549
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/2/2018 00:00:00
SYSTEM_SOUND MSI MD271P (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {0675F09B-41FF-4450-91A7-D4283CBF2204}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0039.0003
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/2/2022 00:00:00
SYSTEM_SOUND Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {6CBDE017-C7D0-4E23-B742-6BBA76DA0862}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/20/2017 00:00:00
SYSTEM_SOUND Speakers (THX Spatial Audio)
SYSTEM_SOUND_DEVICE_ID {8A9A54C9-B265-4167-8AD3-6A11C9090649}
SYSTEM_SOUND_DEVICE_NAME THXVAD2.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.10011.16384
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/1/2020 00:00:00
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {B31ECE4B-DE28-402D-9364-C11DC30B285E}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/28/2017 00:00:00
SYSTEM_SOUND Speakers (HyperX Cloud Stinger Core + 7.1)
SYSTEM_SOUND_DEVICE_ID {D33EFA69-49CE-4ABE-A747-D7EF832C807E}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.1474
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/10/2019 00:00:00
SYSTEM_SOUND Speakers (EDIFIER R19U)
SYSTEM_SOUND_DEVICE_ID {D902E543-D6B5-485A-8DDA-0726903D9538}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.1474
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/21/2021 00:00:00
SYSTEM_SOUND ASUS VC239 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E32A559D-4590-4EE5-BB57-815842B7259F}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0039.0003
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/2/2022 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {35E1FFB0-4C9E-11EC-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {35E11550-4C9E-11EC-8002444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {35E2EA10-4C9E-11EC-800D444553540000}
SYSTEM_INPUT_NAME HyperX Cloud Stinger Core + 7.1
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {35E18A80-4C9E-11EC-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {35E1B190-4C9E-11EC-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {35E274E0-4C9E-11EC-8007444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {35E1D8A0-4C9E-11EC-8005444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {35E274E0-4C9E-11EC-8008444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {35E29BF0-4C9E-11EC-8009444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {35E31120-4C9E-11EC-800E444553540000}
SYSTEM_INPUT_NAME HyperX Cloud Stinger Core + 7.1
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {35E0EE40-4C9E-11EC-8001444553540000}
SYSTEM_INPUT_NAME EDIF
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {35E2EA10-4C9E-11EC-800C444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {35E2C300-4C9E-11EC-800A444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {35E2C300-4C9E-11EC-800B444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Technical Support - Post New Thread — Mozilla Firefox
Snipping Tool
gifted-and-talented - Discord
Arlene Desamito | Microsoft Teams
Calculator
Citrix Workspace
Settings
Settings
MainWindow
Calculator
NVIDIA GeForce Overlay
Windows Shell Experience Host


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Citrix Workspace 2202
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
OpenAL
Razer Synapse
Steam
CLIP STUDIO PAINT 1.11.8
FINAL FANTASY XIV ONLINE
Self-service Plug-in
CLIP STUDIO 1.11.6
Citrix Screen Casting for Windows
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.30.30704
Online Plug-in
ExpressVPN
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.30.30704
Citrix Workspace(USB)
Citrix Workspace Inside
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Citrix WorkSpace Browser
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.30.30704
OpenOffice 4.1.11
ExpressVPN
Citrix Workspace(DV)
Citrix Web Helper
Realtek High Definition Audio Driver
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.30.30704
Citrix Authentication Manager
Logi Bolt
Logitech Options
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Superliminal
Inscryption
PowerWash Simulator
Draconia
Inscryption Soundtrack
Wacom Tablet
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.30.30704
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.30.30704
NVIDIA Graphics Driver 511.79
NVIDIA GeForce Experience 3.25.0.84
NVIDIA Optimus Update 39.3.0.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.3.0.0
NVIDIA FrameView SDK 1.2.7321.30900954
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.39.3
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.25.0.84
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.46.831.832
NVIDIA Virtual Audio 4.39.0.0
Microsoft Update Health Tools
Update for Windows 10 for x64-based Systems (KB5001716)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Citrix\ICA Client\AuthManager\AuthManSvr.exe 0001509C
C:\Program Files (x86)\Citrix\ICA Client\SelfServicePlugin\SelfService.exe 00015BD4
C:\Program Files (x86)\Citrix\ICA Client\SelfServicePlugin\SelfServicePlugin.exe 00015F20
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe 00013138
C:\Program Files (x86)\Citrix\ICA Client\receiver\Receiver.exe 00014F08
C:\Program Files (x86)\Citrix\ICA Client\redirector.exe 00000ECC
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe 00015DC4
C:\Program Files (x86)\ExpressVPN\expressvpn-ui\ExpressVPNNotificationService.exe 00003CC8
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\99.0.1150.30\msedgewebview2.exe 0001683C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00016BF4
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00003854
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00003050
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 000037C4
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 0000437C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000044A8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00016054
C:\Program Files\Mozilla Firefox\firefox.exe 00016BA4
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003A40
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 0000412C
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002300
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 000014A8
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 0001427C
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 000167C4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.22012.167.0_x64__8wekyb3d8bbwe\YourPhone.exe 000146CC
C:\ProgramData\Logishrd\LogiOptions\Software\Current\LogiOptionsMgr.exe 00002D28
C:\ProgramData\Logishrd\LogiOptions\Software\Current\LogiOverlay.exe 00002D84
C:\Users\Andrea\AppData\Local\Discord\app-1.0.9003\Discord.exe 000124D0
C:\Users\Andrea\AppData\Local\Microsoft\OneDrive\OneDrive.exe 0000ED64
C:\Users\Andrea\AppData\Local\Microsoft\Teams\current\Teams.exe 00011818
C:\WINDOWS\System32\svchost.exe 0000191C
C:\WINDOWS\explorer.exe 00003840
C:\WINDOWS\system32\ApplicationFrameHost.exe 00003D90
C:\WINDOWS\system32\DllHost.exe 000041A0
C:\WINDOWS\system32\MusNotifyIcon.exe 000162DC
C:\WINDOWS\system32\SnippingTool.exe 00006EA0
C:\WINDOWS\system32\conhost.exe 00013D40
C:\WINDOWS\system32\sihost.exe 00001920
C:\WINDOWS\system32\svchost.exe 00017160
C:\WINDOWS\system32\taskhostw.exe 000019D4
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00008084
C:\Windows\System32\CompPkgSrv.exe 00002A74
C:\Windows\System32\RuntimeBroker.exe 00013648
C:\Windows\System32\SecurityHealthHost.exe 00003624
C:\Windows\System32\SecurityHealthSystray.exe 00002BA0
C:\Windows\System32\smartscreen.exe 000028A8
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 0001720C
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00011ECC
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00013084


I will note that this is the first time I've logged in since the maintenance performed earlier this week, so is it possible that something has changed and I need to reconfigure something at my end?

Thank you in advance, anyone who is able to help!

[Dynratygus]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Could you try the following:


-Update your Windows Operating System using Windows Update. Make sure to install any optional updates as these aren't installed automatically.

-Disable any overlays (Geforce Experience, Discord overlay, etc.) that may be present while playing the game. Also make sure to close any other programs that are running alongside the game while playing.

-Make sure that any anti-virus software you have has the appropriate exceptions for the game's install folder.

- Perform a clean boot. Open the Task Manager and select the 'Start Up' Tab. disable everything here and restart the PC. For Windows 7: Click Start, type 'msconfig.exe' in the Start Search Box, then press Enter to start the System Configuration utility. On the General tab, click the Selective Startup option, and disable everything on this list. Once done, restart the PC and launch the game.


Thank you for visiting the Final Fantasy XIV Technical Support Forums