I noticed two other threads regarding the same issue, but I figured since this was still happening after the hotfix, it was worth posting.


ISP:
WOW! Internet

Type of Internet Connection:
Cable

Internet Connection Speed:
16 Mbits down / 1 Mbits up

Date & Time:
May 15th, 2012, 10:50 PM EST.

Frequency:
Always

Character Name:
Meta Tron

Race:
Elezen F

World:
Durandal

Class/Level:
Archer/Bard 48

Area and Coordinates:
At any retainer summoning bell. Example: X: 6 Y: 4

Party or Solo:
Solo, but has occurred in a full party (8) as well.

NPC Name:
None (unless you count "???")

Monster Name:
None

In-Game Time:
21:45

Steps:

-Proceed to any Summoning Bell. Have tried Limsa Lominsa and Ul'dah summoning bells near the Levequest NPCs. Have also tried summoning bells in all three mercantile houses.

-Click on Summoning Bell. Popup menu opens to confirm retainer (important note: retainer is currently assigned to Limsa Lominsa - Southern Islands. She is not in a Market Ward)

-Click on retainer named "Metalgears". The following popup message appears:
"Summoning a retainer with an open bazaar will close that bazaar and end any remaining stand lease. Summon this retainer?"

-Click "Yes"

-Wait for retainer. Bell rings for about 3-4 seconds

-Retainer does not appear. Following message is displayed: "You cannot summon that retainer right now."


Additional details: The issue first started around 12:00 PM EST on 5/13/2012. I was trying to summon the retainer, and I disconnected during the process (FFXIV also crashed). Since then, I have been unable to summon the retainer.

Thank you for your support, and I will check back to see if you need any more information.