Greetings fellow Eorzean,

We understand the frustration this matter may cause. Unfortunately, we are unable to directly assist with any in-game item restoration concerns for Final Fantasy XIV as this must be handled by the SQUARE ENIX Support Center. Please reply back to the original ticket you responded to pertaining to the issue via e-mail as they should be able to further assist you.

Due to the nature of the issue, this thread will be moved to ‘Separate Support Required’.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.