Hello Darneltia,

Thanks for taking the time to reply!

My system is up to date. I've already reinstalled FF14, and I've also reformatted to factory settings. None of that seemed to help.

I did remove the keyboard I was using with the game, and that significantly reduced the number of crashes I experience (so far). The system froze up today and I had to manually force a shutdown (error code CE-108262-9), so it seems I'm not entirely out of the woods.

That said, I will continue to monitor the system and in the meantime, I'll contact Sony directly.

Thank you for your support.