Results 1 to 3 of 3
  1. #1
    Player
    hynaku's Avatar
    Join Date
    Mar 2015
    Location
    New Gridania
    Posts
    2,789
    Character
    Inglis Eucus
    World
    Cuchulainn
    Main Class
    Reaper Lv 100

    When duty queue pops

    I keep having problems where won't let me change back to class I queued as. I will be crafting or playing as another jobs doing dailies and won't let me change back or lets me and won't equip all the gear. But when withdraw have no problems changing class and all gear equips just fine.
    (0)

  2. #2
    Moderator Darneltia's Avatar
    Join Date
    Aug 2021
    Posts
    402
    Greetings fellow Eorzean,

    If you are unable swap gear or change job classes in Final Fantasy XIV during a duty queue, you may be having transmission or connection issues or possible corrupted data. Please try these troubleshooting steps to see if they resolve the issue:

    ■ Restart communication equipment
    Power off your communication equipment for 30 minutes to an hour. Unnecessary data accumulated on the equipment will be initialized, possibly allowing for smoother transmission.

    ■ Update firmware of communication equipment
    Update your firmware, the program running your communication equipment. If the firmware is outdated, your communication equipment may not function properly, so please update your firmware before trying the version update again.

    *Consult with the help manual of your hardware when updating firmware. Also, even if your firmware is up to date, rewriting the update may improve the situation.

    ■ Check settings for security programs and firewalls
    There is a possibility that security programs and firewalls are interfering with files related to the game. Please disable these programs before attempting to run FINAL FANTASY XIV. As a last resort, please try uninstalling them for testing purposes.

    ■ Check security services of your Internet provider
    Depending on your Internet provider or service plan, there may be security services included. Please confirm that these security services permit online gaming. If they do not, or if you are unsure, contact your ISP for further details.

    ■ Close any running applications
    Because other applications may interfere with your update, close all other running apps before running the installation file. You can perform a clean boot to ensure no other background programs are interfering with the installation by doing the following:

    - Open the Task Manager and select the 'Start Up' Tab. Disable everything here and restart the PC.

    ■ Remove routers
    In order to further diagnose the issue, remove routers and hubs temporarily and connect directly to your modem.

    *This may change your connection to a broadband connection. Please consult with your provider for connection settings.

    ■ Check router settings
    Check the settings of security functions (such as SPI) for your router. Also, please forward the ports used for the game. The ports are listed below.

    *For details, please consult with the manufacturer of your router.

    ▼TCP
    54992~54994
    55006~55007
    55021~55040

    ■ Reinstall FINAL FANTASY XIV
    If the installed data has been corrupted, the issue may be resolved by re-installing the program.

    Make sure to delete the 'Final Fantasy XIV' folder in the 'My Documents' → 'My Games' folder. You can re-download the Windows game client at the following link: http://www.finalfantasyxiv.com/playersdownload/na. Steam users should re-install from their Steam Library.

    We hope this information is helpful.

    Thank you for contacting the Final Fantasy XIV Technical Support Forums!
    (0)

  3. #3
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)