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  1. 03-10-2022 11:38 AM #6
    Darneltia
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    Greetings fellow Eorzean,

    We understand the frustration this matter may cause. Please provide the following information:

    1) Are you running the game launcher via the Windows dedicated launcher or the Steam based launcher?

    2) Have you tried uninstalling/reinstalling the game from scratch to see if that may correct the issue?

    3) Have you attempt the fixes listed in the article previously mentioned https://support.na.square-enix.com/f...la=1&kid=67598?

    4) Which platform/OS version are you running the game on? Mac, Windows 10, Windows 11, Linux, etc? Please clarify.

    We look forward to your reply back.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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    Last edited by Darneltia; 03-10-2022 at 11:38 AM. Reason: Correct URL link.
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