Since Patch 6.08 HotFixes was implemented on Mar. 8, 2022, we have received a number of reports that an error message is displayed when launching the Steam version and the game cannot be started.

We are currently investigating this issue. However, given that there have been many cases where the game has been launched and played without any problems, we have not been able to identify the cause at this time.

If you are experiencing this issue, we would like to review your situation, so please kindly contact the Support Center.

■Support Center
NA: https://sqex.to/WXr
EU: https://sqex.to/rJA

In addition, please note that since account link between Steam account and Square Enix account has been introduced for the Steam version, it is no longer possible to start the game from anything other than the Steam client. Therefore, please make sure that you are launching the game with the "Play" button in Steam.

*Please refer to the following announcement for details regarding account linking:
 NA: https://sqex.to/KcIcz
 EU: https://sqex.to/13x8Y

We apologize for any inconvenience this issue may be causing.