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  1. 03-05-2022 01:27 AM #1
    AmberValentine
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    Mar 2022
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    Character
    Mira H'ravah
    World
    Excalibur
    Main Class
    Dancer Lv 90

    Can "Restore Game Data" be cancelled?

    I logged into the launcher and clicked Play as usual. But today for the first time the game launched and remained as a black screen. I retried a few times before going to the settings cog to see my options. I did not expect that clicking "Restore Game Data" would reinstall the game but that is what is happening. I do not want to do this. I expected only corrupted files to be inspected and replaced / downloaded. Is it possible to cancel "Restore Game Data"?
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  2. 03-08-2022 07:18 PM #2
    DarkArvan
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    Aug 2013
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    366
    Character
    Flint Vega
    World
    Raiden
    Main Class
    Red Mage Lv 100
    No, you cant. It immidiately deletes all client data and forces a new download of the client.
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  3. 03-08-2022 09:27 PM #3
    AmberValentine
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    Mar 2022
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    Character
    Mira H'ravah
    World
    Excalibur
    Main Class
    Dancer Lv 90
    I understand. I performed a clean uninstall and installed the game once more overnight that night. Thank you for your response
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  4. 03-09-2022 11:25 AM #4
    Fireborn31
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    Mar 2022
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    Character
    Arcanist Fireborn
    World
    Leviathan
    Main Class
    Astrologian Lv 90
    Does this also remove the UI customization that u did to your HuD?
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  5. 03-10-2022 12:38 PM #5
    Darneltia
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    Greetings fellow Eorzean,

    We are happy to hear that you were able to resolve this issue with help of a fellow community member.

    This thread will be moved to the 'Closed Concerns' sub forum as a result.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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