Results 1 to 9 of 9
  1. #1
    Player
    Tanoy_from_Mars's Avatar
    Join Date
    Feb 2022
    Posts
    7
    Character
    Tanoy Silver
    World
    Phoenix
    Main Class
    Leatherworker Lv 90

    Fatal Directx Error (Game will not open)

    Ive been having this directx error for weeks now, started appearring after a certain patch and the game wont launch with directx 11, it just shuts down. Tried everything possible- Launched with c drive, reinstalled drivers, game, directx. Asked customer care support, Theyve tried helping me for weeks and all solution failed, they just said theyre out of options and asked me to play the game in directx9. Any help would be appreciated.
    Heres the error:
    https://imgur.com/a/6bkKVgA
    (1)

  2. #2
    Player
    Tanoy_from_Mars's Avatar
    Join Date
    Feb 2022
    Posts
    7
    Character
    Tanoy Silver
    World
    Phoenix
    Main Class
    Leatherworker Lv 90

    System info

    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\taron\Documents
    FINAL FANTASY XIV ONLINE G:\Games\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU AMD Ryzen 5 1500X Quad-Core Processor (8 CPUs), ~3.7GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 09/19/17 16:49:06 Ver: V2.90
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16336.648MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 26336.648MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 221.943GB SYSTEM_FREEDISC_SPACE 52.785GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.488GB SYSTEM_FREEDISC_SPACE 0.086GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 72.753GB SYSTEM_FREEDISC_SPACE 69.595GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 429.134GB SYSTEM_FREEDISC_SPACE 124.407GB
    SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 429.135GB SYSTEM_FREEDISC_SPACE 78.044GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 3GB
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1060 3GB
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 2988.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8168.324 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdig.inf_amd64_48a94de4b861e2fb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdig.inf_amd64_48a94de4b861e2fb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdig.inf_amd64_48a94de4b861e2fb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdig.inf_amd64_48a94de4b861e2fb\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1179
    SYSTEM_GRAPHICS_DRIVER_DATE 2/10/2022 05:30:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers (PRO)
    SYSTEM_SOUND_DEVICE_ID {A20FD415-9F41-4B56-931C-9A6530616BEF}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 8/26/2021 05:30:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C4241760-7DF2-11EC-8001444553540000}
    SYSTEM_INPUT_NAME G102 LIGHTSYNC Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BB0E8D20-E4A2-11EB-8001444553540000}
    SYSTEM_INPUT_NAME Controller (Gamepad F310)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
    SYSTEM_INPUT {C4246580-7DF2-11EC-8002444553540000}
    SYSTEM_INPUT_NAME G102 LIGHTSYNC Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {723B7710-33E1-11EB-8001444553540000}
    SYSTEM_INPUT_NAME PRO
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {723CAF90-33E1-11EB-8002444553540000}
    SYSTEM_INPUT_NAME PRO
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E8D0ADC0-9516-11E9-8001444553540000}
    SYSTEM_INPUT_NAME HyperX Alloy FPS Mechanical Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {723CD6A0-33E1-11EB-8003444553540000}
    SYSTEM_INPUT_NAME PRO
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {723CD6A0-33E1-11EB-8004444553540000}
    SYSTEM_INPUT_NAME PRO
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C4246580-7DF2-11EC-8003444553540000}
    SYSTEM_INPUT_NAME G102 LIGHTSYNC Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E8D31EC0-9516-11E9-8006444553540000}
    SYSTEM_INPUT_NAME HyperX Alloy FPS Mechanical Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C4248C90-7DF2-11EC-8004444553540000}
    SYSTEM_INPUT_NAME G102 LIGHTSYNC Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {43BAF610-F173-11E9-8002444553540000}
    SYSTEM_INPUT_NAME HUION HID
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    SYSTEM_INPUT {E8D345D0-9516-11E9-8007444553540000}
    SYSTEM_INPUT_NAME HyperX Alloy FPS Mechanical Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {43BB1D20-F173-11E9-8004444553540000}
    SYSTEM_INPUT_NAME HUION HID
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E8D36CE0-9516-11E9-8008444553540000}
    SYSTEM_INPUT_NAME HyperX Alloy FPS Mechanical Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E8D393F0-9516-11E9-800A444553540000}
    SYSTEM_INPUT_NAME HyperX Alloy FPS Mechanical Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    CyberGhost 8
    Microsoft Text Input Application
    Fatal Directx Error (Game will not open) - Reply to Topic and 2 more pages - Personal - Microsoft​ Edge


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

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    NVIDIA Graphics Driver 511.79
    NVIDIA GeForce Experience 3.25.0.84
    NVIDIA Optimus Update 39.3.0.0
    NVIDIA PhysX System Software 9.21.0713
    NVIDIA Update 39.3.0.0
    NVIDIA FrameView SDK 1.2.7321.30900954
    NVIDIA SHIELD Streaming
    NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
    NVIDIA HD Audio Driver 1.3.39.3
    NVIDIA Install Application
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.25.0.84
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.39.0.0
    vs_Graphics_Singletonx64
    Microsoft Visual Studio Team Foundation Server 2017 Update 9 Office Integration Language Pack (x64) - ENU
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Visual Studio 2015 Prerequisites
    icecap_collection_x64
    MSI Kombustor 4.1.10.0 (64-bit)
    Epic Games Launcher Prerequisites (x64)
    Microsoft Visual C++ 2017 X64 Debug Runtime - 14.16.27033


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Huion Tablet\Huion Tablet.exe 0000040C
    C:\Huion Tablet\x64\TabletDriverCore.exe 00000814
    C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00001C7C
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001240
    C:\Program Files\CyberGhost 8\Dashboard.exe 000030B8
    C:\Program Files\CyberGhost 8\Data\Cef\x64\CefSharp.BrowserSubprocess.exe 00003450
    C:\Program Files\LGHUB\lghub.exe 000032E4
    C:\Program Files\LGHUB\lghub_agent.exe 00002C34
    C:\Program Files\LGHUB\logi_crashpad_handler.exe 00003258
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002304
    C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002B78
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.22012.160.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002C04
    C:\WINDOWS\Explorer.EXE 00001A24
    C:\WINDOWS\System32\svchost.exe 00001B44
    C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000026E8
    C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001C18
    C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00002F44
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002740
    C:\WINDOWS\system32\ApplicationFrameHost.exe 0000362C
    C:\WINDOWS\system32\DllHost.exe 00003578
    C:\WINDOWS\system32\SettingSyncHost.exe 00001E90
    C:\WINDOWS\system32\conhost.exe 000007D0
    C:\WINDOWS\system32\sihost.exe 0000189C
    C:\WINDOWS\system32\svchost.exe 00002920
    C:\WINDOWS\system32\taskhostw.exe 00001C4C
    C:\WINDOWS\system32\wbem\unsecapp.exe 000032B0
    C:\Windows\SysWOW64\Codecs\TrayMenu.exe 00003384
    C:\Windows\System32\RuntimeBroker.exe 000034C0
    C:\Windows\System32\SecurityHealthSystray.exe 00002A84
    C:\Windows\System32\oobe\UserOOBEBroker.exe 00003744
    C:\Windows\System32\smartscreen.exe 00000664
    G:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001E30
    G:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000036BC
    (0)

  3. #3
    Player
    DarkArvan's Avatar
    Join Date
    Aug 2013
    Posts
    321
    Character
    Flint Vega
    World
    Raiden
    Main Class
    Pictomancer Lv 100
    1) Try to install all Windows Updates, your Windows is a few versions behind.
    2) Try to shutdown all background programs, use msconfig to minimal boot if neccessary.
    3) Please perform a restore data file via launcher; caution: game download everything from scratch
    (0)

  4. #4
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,498
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    Hey. Which motherboard do you have? Because your BIOS seems to be really outdated. If you run the Ryzen-Plattform then newest BIOS is really important.


    Cheers
    (0)

  5. #5
    Player
    Tanoy_from_Mars's Avatar
    Join Date
    Feb 2022
    Posts
    7
    Character
    Tanoy Silver
    World
    Phoenix
    Main Class
    Leatherworker Lv 90
    Updated BIOS and restored game data and still the same error
    (0)

  6. #6
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

    Does this issue occur at a specific point in game? Additionally does the crash occur if the game is reinstalled on the C drive?


    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)

  7. #7
    Player
    Tanoy_from_Mars's Avatar
    Join Date
    Feb 2022
    Posts
    7
    Character
    Tanoy Silver
    World
    Phoenix
    Main Class
    Leatherworker Lv 90
    The game was working fine until a certain patch, The game shows this error whenever i launch it. If i ignore the error box, alt + tab and i can play the game until i click on system config from menu and the game freezes, I have to click OK on the error box and the game closes. Yes i tried the game via c drive and it still persists
    (0)

  8. #8
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,498
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    You have Gshade installed. Please disable it if possible. If it does not help then do also not overclock. Sometimes overclocking is not very obvious. Things like XMP oder D.O.C.P. are also overclocking etc.


    Cheers
    (0)

  9. #9
    Player
    eagledorf's Avatar
    Join Date
    Oct 2013
    Posts
    610
    Character
    Jugem Mumei
    World
    Tonberry
    Main Class
    Gladiator Lv 37
    I also have this error since Patch 6.08. game crashes with dx11 error 110002 and then will not start again (error 100000). A system restart resolves the issue temporarily.

    Certain events like changing job class, teleporting, or summoning a retainer seem to trigger the error
    (0)