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Thread: Browser error

  1. 03-10-2022 05:33 AM #1
    Peacerich
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    Browser error

    Had a problem that I could not log in to the launcher after 08.03.2022

    the fix was to delete the etc folder in steamapps->common->FINAL FANTASY XIV Online

    it seems that it only happens if you have tried the trial on the computer and that file isn't removed.

    could link my account to steam after this, but had to redownload the game after logging in.

    the only file in the etc folder was a file named install.def with the text freetrial

    sorry if this is the wrong please to post this.
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  2. 03-10-2022 05:35 AM #2
    Peacerich
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    ment launcher error, not browser error. is it possible to change?
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  3. 03-10-2022 11:40 AM #3
    Darneltia
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    Greetings fellow Eorzean,

    We apologize for the inconvenience you are experiencing and would like to further assist with this matter. Please provide the following information:

    Full error message/code that occurs when issue happens:

    Screeshot showing issue:

    We look forward to your reply back.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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  4. 03-24-2022 10:00 AM #4
    Dynratygus
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    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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  5. 03-24-2022 10:00 AM #5
    Dynratygus
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    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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