Normal GMs in XI had a lot more power.There's a pretty significant disconnect between the head devs and the other teams at times considering that they apparently weren't aware of how prevalent the party finder RMT/content selling spam was until around only a month before Endwalker's release where one of the interviewees was bold enough to ask them directly about it, after which they promptly revised the ToS to give the GMs jurisdiction over it.
I think the only reason they haven't made more...sweeping changes is because they're not even aware of just broad the scope of cheating is. The most realistic/effective solution would probably be to just give the GMs permissions to deal with cheaters because they're a larger team with a much faster response time, which is important when you need to actually be catching people in the act because simply reviewing activity logs can only say so much.
I don't know why they're essentially bookkeepers in XIV.
http://king.canadane.com
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