Quote Originally Posted by Rowde View Post
I'd say just use Report a Bug
Say you can't level the two jobs because you don't have the job crystals and need an item restoration.
I think before asking for a restoration (and using up your one-time restore, particularly as it will only get one of the two), the simplest message might be "these key items were lost due to a rollback and cannot be reacquired within the game. Under normal circumstances they cannot be discarded so there is no in-game way to get them back. Can you fix this please?"