The person definitely was a victim. But they can recover their account, although the items and gil will be lost forever. To be fair though, if you fall for this scam in 2022, when most of us have grown up with the internet and with an abundance of knowledge and warning of this and similar scams, I have very little sympathy for them. Do not click random links is first day of internet 101 and even my 8yr old niece knows better.