Having Lag Spikes on Primal Lamia Server.

[Ahuramaz]

I have been having lagging issues for almost a week now. I have been troubleshooting everything on my end and have found no problem with my connection to any other devices in my home. My ISP has worked on improving connectionin my area and ive updated my hardware. After SE did the latest server maintenance is when i started having issues. Im playing on PS4 pro at the moment, any advice/or solutionswould be appreciated.

[Hawuhawuu]

Its prob your connection/distance from the server. I haven't had any issues other then being able to fit my last gcd in my trick attack window but thats already very hard to do latency wise.

[Darneltia]

Greetings fellow Eorzean,

If you are having lag or connection problems in-game, please try these troubleshooting steps to see if they resolve the issue:

■ Perform a connectivity test on your PlayStation®4
Test to see whether your PlayStation®4 is properly connected to the network.

From the home menu, select [Settings] → [Network] → [Test Internet Connection] to perform the test.

■ Perform a system update on your PlayStation®4
Perform the most recent system update and then try a version update for FINAL FANTASY XIV Online.

PlayStation®4: The update can be performed from the home menu by selecting [Settings] → [System Software Update]

■ Restart communication equipment
Turn off the power of your router and/or modem for 30 minutes to an hour.

Unnecessary data accumulated on the equipment will be initialized, possibly allowing for smoother transmission.

■ Update firmware of communication equipment
Update your firmware for your router/modem if an update is necessary. If the firmware is outdated, your equipment may not function properly, so please update before trying to update the game again.

*Consult with your equipment's help manual when updating firmware. Also, even if your firmware is up to date, rewriting it may improve the situation.

■ Check security services of your Internet provider
Depending on your Internet provide or service plan, there may be security services included. Please confirm that these security services permit online gaming.

■ Remove routers
In order to diagnose the issue, remove routers and hubs temporarily.

*This may change your connection to a broadband connection. Please consult with your provider for connection settings.

■ Check router settings
Check the settings of security functions (such as SPI) for your router. Also, please forward the ports used for the game. The ports are listed below:

*For more details, please consult with the manufacturer of your router.

▼UDP
55296～55551

▼TCP
80
8080
443
55296～55551

We hope this information is helpful.

Thank you for contacting the Final Fantasy XIV Technical Support Forums!