Square Enix Does not care about Stalking/Harassment In Game

[AithneDorcha]

After reporting the same player for the 8th time for entering our FC house after asking them to leave and that they are not welcome because of predatory behavior and receiving the obligatory message:

"Hello, Aithne Dorcha, and thank you for your GM call. We have received your report regarding grief tactics and we apologize for any disruption that this has caused. Thank you for providing enough information for us to begin an investigation in accordance with our policies. Although we cannot share the outcome with you for privacy reasons, rest assured that we take disruptive behavior very seriously and we will ensure the appropriate action is taken."

It is all but apparent Square Enix does not take Stalking/Harassment "very seriously" at all. If anything they blatantly ignore it because at the end of the day who would want to burn a cash source? My question is at what point should they be held liable for not enforcing the ToS that they in turn hold us, players, to. We enter into a contract with Square to play this game and in turn, they are supposed to provide some form of a safe experience. As an FC leader, I shouldn't have to lock my FC house down because of one person making it impossible for other members of the community to visit us if they are looking for an FC, coming by for crafting, or simply just visiting some of our members who they are their friends.

The Gm's give the same response time, after time after time. Lock the house, blacklist the person... That tells me that they don't want to deal with the problem. When a player has been reported numerous times over a span of months for predatory behavior then the GMs should now be complicit in said behavior. Throwing your hands up and saying NOPE NOT MY PROBLEM is a great way to make a problem erupt and ruin a community, great job.

[Ransu]

Doesn't really sound like they are breaking any rules. GM's can't take action on a player technically doing nothing wrong.

[Jeeqbit]

This doesn't seem the correct forum for this discussion because it does not relate to the translation from Japanese to English or other grammar, text or spelling errors.

https://forum.square-enix.com/ffxiv/...ation-Forum%21

The following is a sample of content suitable for this forum:
- English bugs (grammar, spelling, etc.)
- Translation discrepancies
- General discussion on language-related topics in the EN version.

I recommend General Discussion or Housing.