Thread: Audio crackling still present post 6.08

Good evening.

Even after the Patch 6.08 changes, the audio crackling issue stills persists. I've tried the "disable dualshock 4" fix and, while it lessened the problem a bit, it is still quite frequent and the crackling is so bad it makes me dizzy if I use headphones.


Date & Time: Every time I played since EW released
Frequency: Every dungeon/raid/fight
World name: Cerberus
Character name: Asun'a Tykha
Retainer name: Non-applicable
NPC name: Non-applicable
Monster name: Non-applicable (happens with every raid, dungeon, etc)
Class/Level: WHM, 90
Party or solo: Both
In-game time: Non-applicable
Area and coordinates: Non-applicable
Housing: Non-applicable
Steps: Non-applicable
1. Enter any dungeon/raid/combat
2. As soon as spells/abilities start flying it starts. There appears to be some relation with camera position as well.

Connection Specs
- Type of internet connection/provider: Fiber, 150Mbps (both upload and download)
- Modem maker/model number: ADB VA 5220 (ISP router, connection to computer is through an ethernet cable)

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument D:\Personal\Documents
FINAL FANTASY XIV ONLINE E:\Games\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz (8 CPUs), ~2.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 4.6.5
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 24492.199MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 28076.199MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 154.158GB SYSTEM_FREEDISC_SPACE 27.182GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.512GB SYSTEM_FREEDISC_SPACE 23.810GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 447.130GB SYSTEM_FREEDISC_SPACE 255.197GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 447.130GB SYSTEM_FREEDISC_SPACE 255.197GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 154.158GB SYSTEM_FREEDISC_SPACE 25.823GB
SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 154.158GB SYSTEM_FREEDISC_SPACE 25.823GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) HD Graphics 4600
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 0.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1792.000 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0010.3496
SYSTEM_GRAPHICS_DRIVER_DATE 3/11/2014 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) HD Graphics 4600
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 0.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1792.000 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0010.3496
SYSTEM_GRAPHICS_DRIVER_DATE 3/11/2014 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 860M
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP GeForce GTX 860M
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 14253 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvcvi.inf_amd64_f4eedf02858663fd\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvcvi.inf_amd64_f4eedf02858663fd\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvcvi.inf_amd64_f4eedf02858663fd\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvcvi.inf_amd64_f4eedf02858663fd\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.2531
SYSTEM_GRAPHICS_DRIVER_DATE 4/9/2019 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E600F1F7-2E98-4B99-BC01-DA3D173C9A37}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.7156
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/14/2014 00:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {48D9E8CE-7625-4B4E-AB4B-8C10F6745FA5}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.7156
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/14/2014 00:00:00
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {4CD770DF-10E9-46BC-818C-F233B5752407}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/28/2017 00:00:00
SYSTEM_SOUND Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {FAECA1B7-00B3-40F0-BA7F-9C922B9B4274}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/20/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3E825D30-8A80-11EB-8002444553540000}
SYSTEM_INPUT_NAME G403 Prodigy Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3E856A70-8A80-11EB-8007444553540000}
SYSTEM_INPUT_NAME G403 Prodigy Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3E85B890-8A80-11EB-8008444553540000}
SYSTEM_INPUT_NAME G403 Prodigy Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3E85B890-8A80-11EB-8009444553540000}
SYSTEM_INPUT_NAME G403 Prodigy Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3E825D30-8A80-11EB-8001444553540000}
SYSTEM_INPUT_NAME G.SKILL RIPJAWS KM780 MX GAMING KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3E85B890-8A80-11EB-800A444553540000}
SYSTEM_INPUT_NAME Controller (Controller(Xbox 360 Controller for Windows) )
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {3E825D30-8A80-11EB-8003444553540000}
SYSTEM_INPUT_NAME G.SKILL RIPJAWS KM780 MX GAMING KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3E83E3D0-8A80-11EB-8004444553540000}
SYSTEM_INPUT_NAME G.SKILL RIPJAWS KM780 MX GAMING KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 184 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3E8431F0-8A80-11EB-8005444553540000}
SYSTEM_INPUT_NAME G.SKILL RIPJAWS KM780 MX GAMING KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3E8431F0-8A80-11EB-8006444553540000}
SYSTEM_INPUT_NAME G.SKILL RIPJAWS KM780 MX GAMING KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Mozilla Firefox
Mozilla Firefox
FINAL FANTASY XIV
Discord
Microsoft Text Input Application
Mozilla Firefox


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Will provide directly to a moderator or any official account, not in public. Sorry.


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
(My name is anonymized)

C:\Program Files (x86)\Creative\ShareDLL\CADI\NotiMan.exe 00003DD8
C:\Program Files (x86)\Creative\Sound Blaster X-Fi MB3\Sound Blaster X-Fi MB3\SBXFIMB3.exe 00003F78
C:\Program Files (x86)\Dropbox\Client\141.4.3299\QtWebEngineProcess.exe 00004BD8
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00003DAC
C:\Program Files (x86)\Hotkey\ComboKeyTray.exe 000040F0
C:\Program Files (x86)\Hotkey\HkeyTray.exe 00002768
C:\Program Files (x86)\Hotkey\hkysound.exe 000043A8
C:\Program Files (x86)\Hotkey\hotkeyrtk.exe 00003F9C
C:\Program Files (x86)\Infineon\Security Platform Software\PSDrt.exe 00002338
C:\Program Files (x86)\Infineon\Security Platform Software\SpTna.exe 00002340
C:\Program Files (x86)\Intel\HPWA\iBTAudioMon.exe 000027D8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002FD0
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000048CC
C:\Program Files (x86)\Steam\steam.exe 000037F0
C:\Program Files (x86)\VMware\VMware Workstation\vmware-tray.exe 000040A0
C:\Program Files (x86)\plugin Autenticacao.Gov\runtime\jre\bin\javaw.exe 000032B8
C:\Program Files\Google\Drive File Stream\55.0.3.0\GoogleDriveFS.exe 00003A04
C:\Program Files\Google\Drive File Stream\55.0.3.0\crashpad_handler.exe 00003D70
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 0000372C
C:\Program Files\Microsoft Office\Root\Office16\SDXHelper.exe 000028A4
C:\Program Files\Microsoft Office\root\Office16\ONENOTEM.EXE 00003878
C:\Program Files\Mozilla Firefox\firefox.exe 00001328
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001F1C
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 00003364
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe 000013F4
C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.79.95.0_x86__kzf8qxf38zg5c\Skype\Skype.exe 000040FC
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 0000201C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21121.256.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002A8C
C:\Users\XXXX\AppData\Local\Discord\app-1.0.9003\Discord.exe 000010B0
C:\Users\XXXX\AppData\Local\FluxSoftware\Flux\flux.exe 00003698
C:\Users\XXXX\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000035A4
C:\Windows\Explorer.EXE 00001CCC
C:\Windows\System32\CompPkgSrv.exe 00000FA0
C:\Windows\System32\GameBarPresenceWriter.exe 00001948
C:\Windows\System32\RuntimeBroker.exe 000030C8
C:\Windows\System32\SecurityHealthSystray.exe 00002C50
C:\Windows\System32\oobe\UserOOBEBroker.exe 00004594
C:\Windows\System32\rundll32.exe 00002F3C
C:\Windows\System32\smartscreen.exe 00005354
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 0000200C
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000037DC
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002010
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00003320
C:\Windows\system32\ApplicationFrameHost.exe 000015AC
C:\Windows\system32\DllHost.exe 000038A0
C:\Windows\system32\SettingSyncHost.exe 00002BDC
C:\Windows\system32\conhost.exe 00003164
C:\Windows\system32\igfxEM.exe 00002588
C:\Windows\system32\igfxHK.exe 000022C0
C:\Windows\system32\igfxTray.exe 000022DC
C:\Windows\system32\rundll32.exe 000020B8
C:\Windows\system32\sihost.exe 000011F8
C:\Windows\system32\svchost.exe 00005024
C:\Windows\system32\taskhostw.exe 000013C8
E:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000C64
E:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001048
E:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00004324

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: Clevo P151SM1-A
Laptop Model Number:

Gamepad Manufacturer: Non-applicable
Gamepad Model Name: Non-applicable
Gamepad Part Number: Non-applicable

Browser Information
- Name and version of the browser currently in-use: Mozilla Firefox 97.0
- Internet Explorer Version: Non-applicable