Results 1 to 6 of 6
  1. #1
    Player
    Shioniro's Avatar
    Join Date
    Feb 2022
    Posts
    2
    Character
    Shion Iro
    World
    Cerberus
    Main Class
    Rogue Lv 77

    Gold Chocobo Feather mounts

    Hello, I invited two friends to the game and received 10 Gold Chocobo Feather for this.
    I went to the Calamity Salvager for a reward.

    But by mistake I bought and activated the wrong item for the mount, I needed Amber Draft Chocobo Whistle because it summons a 2-man mount, and I took Managarm Horn, which is a 1-man mount, I thought it was also a 2-man mount

    Is it possible to do something about it now? Write to support and exchange them? I really need a double mount
    (0)

  2. #2
    Player
    Voidedge_Ragna's Avatar
    Join Date
    Jun 2016
    Location
    Gridania
    Posts
    444
    Character
    Edge Void
    World
    Ragnarok
    Main Class
    Warrior Lv 90
    Technically you can reroll items and trade them via GM support ONCE, but im not sure if gold feathers are a special case.

    Either way, there is a ticket option for this in game in help desk i believe, try your luck and let us know what they said.
    (0)

  3. #3
    Player
    Shioniro's Avatar
    Join Date
    Feb 2022
    Posts
    2
    Character
    Shion Iro
    World
    Cerberus
    Main Class
    Rogue Lv 77
    Quote Originally Posted by Voidedge_Ragna View Post
    Technically you can reroll items and trade them via GM support ONCE, but im not sure if gold feathers are a special case.

    Either way, there is a ticket option for this in game in help desk i believe, try your luck and let us know what they said.
    And which support to contact, do not tell me, please?
    (0)

  4. #4
    Player
    MrMagic's Avatar
    Join Date
    Jun 2018
    Location
    Gridania
    Posts
    157
    Character
    Mr Magic
    World
    Ravana
    Main Class
    Red Mage Lv 90
    https://support.na.square-enix.com/f...la=1&kid=68222

    https://support.na.square-enix.com/f...5382&kid=68093

    “If none of the options match your issue, please choose Report Harassment.”
    (0)

  5. #5
    Player
    Voidedge_Ragna's Avatar
    Join Date
    Jun 2016
    Location
    Gridania
    Posts
    444
    Character
    Edge Void
    World
    Ragnarok
    Main Class
    Warrior Lv 90
    Quote Originally Posted by Shioniro View Post
    And which support to contact, do not tell me, please?
    Quote Originally Posted by Voidedge_Ragna View Post
    Either way, there is a ticket option for this in game in help desk i believe, try your luck and let us know what they said.

    Ingame > Support desk > One-time item recovery > fill report
    (0)

  6. #6
    Player
    Tlamila's Avatar
    Join Date
    Sep 2013
    Posts
    1,469
    Character
    Ainslie Tinley
    World
    Omega
    Main Class
    Paladin Lv 90
    Do keep in mind that the recovery is only once ever per account though, as Voidedge said, so evaluate if this is really the item you want to spend that on.
    (0)

Tags for this Thread