When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: Feb 4th, 2022. 10:35AM Atlantic Time (Canada)
Frequency: Sporadic. Unclear if linked to certain recipes or if it's random.
World name: Midgardsormr
Character name: Valessa Sovarr
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Armorer / 71
Party or solo: Solo
In-game time: 2:38am
Area and coordinates: No specific area. Occurs no matter where I'm located.
Housing: N/A

Steps:
1. Open raw materials list for "Deepgold Gauntlets of Fending"
2. Ensure you have absolutely zero of all materials, except, have one spring water on a retainer and have all the crystals necessary.
3. select "display only materials with insufficient stock"
4. End result is that only the Marid Hide is displayed. all other materials of insufficient stock are hidden even though I have zero of those items. This is incorrect.
5. I have screenshots of the issue, please email my primary email on my square enix account and I can send them to you.

Connection Specs
- Type of internet connection/provider: 1GB fiberop, Bell Aliant
- Modem maker/model number: Bell / Home Hub 3000

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Krellik\Documents
FINAL FANTASY XIV ONLINE D:\Games\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS A.60
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8157.020MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 9536.828MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.911GB SYSTEM_FREEDISC_SPACE 903.050GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 1797.072GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.512GB SYSTEM_FREEDISC_SPACE 828.813GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 670
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 670
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2007.125 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4078.510 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5671
SYSTEM_GRAPHICS_DRIVER_DATE 9/29/2020 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset Earphone (HyperX 7.1 Audio)
SYSTEM_SOUND_DEVICE_ID {1928514B-6FA6-4C6F-8A2F-2350B4B82011}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/25/2021 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {47F4DF40-7BDA-11EC-8006444553540000}
SYSTEM_INPUT_NAME HyperX 7.1 Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FD23D8A0-7BD8-11EC-8001444553540000}
SYSTEM_INPUT_NAME G110 G-keys
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {48084030-7BDA-11EC-8007444553540000}
SYSTEM_INPUT_NAME HyperX 7.1 Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FD327EA0-7BD8-11EC-8002444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G110
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FD36EB70-7BD8-11EC-8003444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G110
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FD36EB70-7BD8-11EC-8004444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FD393560-7BD8-11EC-8005444553540000}
SYSTEM_INPUT_NAME G110 G-keys
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
FINAL FANTASY XIV
Netflix
Netflix
Movies & TV
Movies & TV
Microsoft Text Input Application
Settings
Settings
In-Game Bugs - Post New Thread - Google Chrome


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Steam
Epic Games Launcher
FINAL FANTASY XIV ONLINE
Epic Online Services
Launcher Prerequisites (x64)
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.30.30708
Realtek High Definition Audio Driver
Equalizer APO
Peace
Vampire Survivors
Update for Windows 10 for x64-based Systems (KB4480730)
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.30.30708
Microsoft Update Health Tools
Update for Windows 10 for x64-based Systems (KB4023057)
Adobe Acrobat DC (64-bit)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.30.30708
Windows PC Health Check
NVIDIA Ansel
NVIDIA Control Panel 456.71
NVIDIA Graphics Driver 456.71
NVIDIA PhysX System Software 9.19.0218
NVIDIA HD Audio Driver 1.3.38.35
NVIDIA Install Application
NVIDIA Display MessageBus
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
Epic Games Launcher Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files\Google\Chrome\Application\chrome.exe 00002FE4
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 000014EC
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000018FC
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21121.256.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002164
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21111.10511.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002138
C:\Users\Krellik\AppData\Local\XIVLauncher\app-6.1.19\XIVLauncher.exe 00001F3C
C:\WINDOWS\Explorer.EXE 0000081C
C:\WINDOWS\system32\ApplicationFrameHost.exe 000005E4
C:\WINDOWS\system32\DllHost.exe 00001574
C:\WINDOWS\system32\SettingSyncHost.exe 000004B0
C:\WINDOWS\system32\sihost.exe 000012FC
C:\WINDOWS\system32\svchost.exe 00001590
C:\WINDOWS\system32\taskhostw.exe 00001370
C:\WINDOWS\system32\wwahost.exe 000020F0
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00000848
C:\Windows\System32\GameBarPresenceWriter.exe 00000324
C:\Windows\System32\RuntimeBroker.exe 00001FE8
C:\Windows\System32\SecurityHealthSystray.exe 000017DC
C:\Windows\System32\oobe\UserOOBEBroker.exe 000006B4
C:\Windows\System32\smartscreen.exe 00002C5C
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000003B4
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001740
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000015F0
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00001D9C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000183C
D:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001878
D:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001A64
D:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 000027C4

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: N/A
Laptop Model Number: N/A

Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A

Browser Information
- Name and version of the browser currently in-use: N/A
- Internet Explorer Version: N/A

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: N/A

Model Number of the PlayStation®Vita You Are Using
- Model Number: N/A

Information About the Peripherals You Are Using
-Type: N/A
-Maker: N/A
-Model Number: N/A