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Date & Time: 17:03 31/01/2022
Frequency: Every time I try
World name: Cerberus
Character name: Parvis Forester
Class/Level: Warrior/90
Area and coordinates: Fallguard float

As the title describes I can't upgrade my Bravura Zenith to Bravura Atma with Jalzahn in the Fallguard Float. The conversation plays with him and I can see the Bravura Atma in the cutscene but when the cutscene finishes I still have all 12 atma's and the Bravura Zenith in my inventory.

I believe I used to have the Bravura Atma before but I accidentally discarded it so I have started it again as I want the glamour, I'm guessing this is what has bugged out the upgrade process!

I definitely have the items required and am using the correct method to upgrade the axe as I see the upgrade cutscene but I don't actually get the upgraded axe.

Thanks for any help!