I was doing the warrior quest Looking the Part and while travelling into Coerthas i hit a 10+ minute load screen, closed the game and now my character is stuck trying to load into Coerthas in an infinite load screen.
I created a 2nd character to contact support desk but haven't had any luck.

Ive tried restarting pc, internet and tried a VPN, no luck.

Is there any way to be moved to another area?
Do i need to download the game for a 4th time?

help please