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  1. 02-01-2022 11:42 PM #1
    Sazagan
    Player
    Sazagan's Avatar
    Join Date
    Feb 2022
    Posts
    1
    Character
    Saldywyb Ahldjaegnwyn
    World
    Balmung
    Main Class
    Gladiator Lv 90

    Login button has disappeared on ps5

    Played since the PS5 release without issue. Can't log in anymore, as login button has disappeared.


    image

    Thank you in advance.
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  2. 02-02-2022 09:52 AM #2
    Artemiss
    Player
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    Join Date
    Jun 2015
    Location
    Ishgard
    Posts
    6
    Character
    Artemis Lunima
    World
    Faerie
    Main Class
    Bard Lv 90
    Hello,
    I'm having the same issue on Ps4. The launcher loads the login "box" on the right slower than usual, and no play button appears.

    Edit : Back to normal it seems, without explanation.
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    Last edited by Artemiss; 02-04-2022 at 03:17 AM.
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  3. 02-12-2022 03:58 AM #3
    Thukoolo
    Moderator Thukoolo's Avatar
    Join Date
    Aug 2021
    Posts
    315
    Thank you for posting in the Final Fantasy XIV Technical Support Forums,

    Just to clarify a bit more on the situation, are the cookies and cache cleared from the PlayStation 5? (Settings > System > Web Browser)
    Are Final Fantasy XIV and the PlayStation 5 fully updated?
    Have you attempted to power cycle the router(s)/modem(s)? (Unplugging the device and leaving it idle for 10-15 minutes)
    Are there any others on the network when playing Final Fantasy XIV?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
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