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  1. #1
    Player
    DatKooby's Avatar
    Join Date
    Jan 2022
    Location
    Ul'Dah
    Posts
    2
    Character
    Dat Kooby
    World
    Adamantoise
    Main Class
    Dark Knight Lv 80

    Game crashes when opening configuration.

    So, I've been trying to load ff14 for a while now. I keep getting errors similar to this one, and if I click OK or the X at the top, it hard crashes. The same thing happens if I try to load any configuration menus, both from the main menu and in game.


    (if image isn't loading, i've been getting an error in mostly japanese, but also lists some files with partial extentions in the following order:

    ffxiv_dx11.exe+14BD087
    ffxiv_dx11.exe+14BF4D9
    ffxiv_dx11.exe+14B84E1
    ffxiv_dx11.exe+1456059
    KERNEL32.DLL+17034
    ntdll.dll+52651
    I've been made aware on reddit that these just tell the error tracker what went wrong on what file)

    I've done a repair and also a clean install, and I'm still getting this error. I have also updated my drivers. A lot of the default tech-support options told me to load my configuration menu, which I can't do, else the game crashes. Any ideas?
    (0)
    Last edited by DatKooby; 01-28-2022 at 01:45 AM. Reason: Edit: i've tried to post an image of the error, but it isn't letting me. Will keep at it, though.