How long before free game time is added?

[Rannie]

Go re-read the OP. I've already said I did that, yet no e-mail, and no free game time.

When did you hit level 30 and did you read all the terms?

[Alfaer]

When did you hit level 30 and did you read all the terms?

I hit level 30 more than 12 hours ago. Before you bring up the '24 hours' line, that line also specifies 'in the event the Management system is under maintenance,' which it was not. Also note that at least one other person in this thread is having the same problem I am, and someone else has already received theirs.

[Rannie]

I hit level 30 more than 12 hours ago. Before you bring up the '24 hours' line, that line also specifies 'in the event the Management system is under maintenance,' which it was not. Also note that at least one other person in this thread is having the same problem I am, and someone else has already received theirs.

We did just come out of maintenance and it also states logging in and or changing areas... just give it a little bit of time and have some patience if you don't get the added time in a week then message SE about it. There are a lot of people hopping over and changing servers.

I'm sure you'll receive it soon ^_^

[Alfaer]

We did just come out of maintenance and it also states logging in and or changing areas... just give it a little bit of time and have some patience if you don't get the added time in a week then message SE about it. There are a lot of people hopping over and changing servers.

That maintenance was before I hit 30, given I hit 30 on the OCE servers than the maintenance brought online. I have also relogged twice, and shifted areas a half-dozen times. I will concede, though, that SE's systems are probably being stretched by the sheer volume of free game time being handed out, so I may just have to wait. Thanks for trying, it's appreciated.