When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: 7th Jan 2022
Frequency: Everyday
World name: Faerie
Character name: Megamino
Retainer name: -
NPC name: -
Monster name: -
Class/Level: -
Party or solo:-
In-game time: -
Area and coordinates: Every Dungeon
Housing: -
Steps:
1. Go into any dungeon
2.
3.
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider: Telkomsel
- Modem maker/model number:
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\ASUS\Documents
FINAL FANTASY XIV ONLINE E:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home Single Language 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz (8 CPUs), ~1.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS X412FA.307
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 12139.602MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 14955.602MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 200.000GB SYSTEM_FREEDISC_SPACE 41.228GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 150.000GB SYSTEM_FREEDISC_SPACE 48.968GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 125.839GB SYSTEM_FREEDISC_SPACE 37.101GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics 620
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 6069.801 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0101.1191
SYSTEM_GRAPHICS_DRIVER_DATE 12/3/2021 07:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {4157D641-76CC-4E6C-AD86-17E34F98BF05}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8895.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/11/2020 07:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2290B270-028B-11EB-8001444553540000}
SYSTEM_INPUT_NAME G102 LIGHTSYNC Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {775AFF30-CDAD-11EA-8005444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2291EAF0-028B-11EB-8002444553540000}
SYSTEM_INPUT_NAME G102 LIGHTSYNC Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {22923910-028B-11EB-8003444553540000}
SYSTEM_INPUT_NAME G102 LIGHTSYNC Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2292AE40-028B-11EB-8004444553540000}
SYSTEM_INPUT_NAME G102 LIGHTSYNC Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
Kerja
Twilio Authy
Calculator
Calculator
Settings
Settings
Microsoft Text Input Application
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Advanced Combat Tracker (remove only)
AIMP
AnyDesk
Battle.net
Canon IJ Scan Utility
EaseUS Partition Master 14.5
Elixir version 1.12.3
Erlang OTP 22 (10.7)
Fraps
GlassWire 2.3 (remove only)
Google Chrome
LDPlayer
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
OBS Studio
Origin
Overwatch
qBittorrent 4.3.2
Razer Cortex
Steam
TeamViewer
TreeSize Free V4.5.1
WinSCP 5.19.5
XL Go
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
Ragnarok Online 2
Windows SDK AddOn
FINAL FANTASY XIV ONLINE
Xtreme Download Manager 2020
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Epic Games Launcher
Launcher Prerequisites (x64)
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29910
AudioWizard
Intel® PROSet/Wireless Software
Microsoft Visual C++ 2005 Redistributable
Composer - Php Dependency Manager
EA app
TechPowerUp GPU-Z
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Advanced System Optimizer
ATK Package (ASUS Keyboard Hotkeys)
Adobe Refresh Manager
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
ExitLag version 4.204
CounterSide version 1.0.3
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Intel(R) Graphics Driver Software
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Windscribe
Bitwarden
Firecamp 2.0.10
cFosSpeed 12.00
Combined Community Codec Pack 64bit 2015-10-18
CPUID CPU-Z 1.95
CPUID HWMonitor 1.43
CrystalDiskInfo 8.8.6
CrystalDiskMark 7.0.0h
DBeaver 21.3.1
Genshin Impact
GIMP 2.10.0
Git version 2.27.0
Honkai Impact 3
LatencyMon 7.20
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Notepad++ (64-bit x64)
PremiumSoft Navicat Premium 15.0
Microsoft Project - en-us
Microsoft Project - en-us.proof
Microsoft Office Professional Plus 2019 - en-us
Microsoft Office Professional Plus 2019 - en-us.proof
SoftEther VPN Client
ENDER LILIES
No Man's Sky
Stardew Valley
Paladins
Deep Rock Galactic
Slay the Spire
One Step From Eden
Sublime Text
TeraCopy version 3.8.2
Microsoft Visio - en-us
Microsoft Visio - en-us.proof
WinRAR 5.91 (64-bit)
XAMPP
Windows PC Health Check
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29910
Canon G2000 series MP Drivers
PuTTY release 0.74 (64-bit)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Update Health Tools
Cloudflare WARP
Node.js
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Web Platform Installer 5.1
Logitech G HUB
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Google Drive
Microsoft Visual Studio Installer
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Windows Subsystem for Linux Update
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Go Programming Language amd64 go1.16.5
Paradox Launcher v2
Adobe Acrobat DC (64-bit)
Intel® PROSet/Wireless WiFi Software
Immerse Gamepack FINAL FANTASY XIV Edition version 1.0.3.20
calibre 64bit
EA app
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29910
OpenVPN 2.5.0-I601 amd64
ASUS Sync Drivers
Simple DNSCrypt x64
Epic Games Launcher Prerequisites (x64)
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\GlassWire\GWIdlMon.exe 0000462C
C:\Program Files (x86)\GlassWire\GlassWire.exe 00004998
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001C3C
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\97.0.1072.69\msedgewebview2.exe 00002848
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 0000413C
C:\Program Files (x86)\Steam\steam.exe 000003EC
C:\Program Files (x86)\XDM\java-runtime\bin\javaw.exe 0000409C
C:\Program Files\Google\Drive File Stream\54.0.3.0\crashpad_handler.exe 000037C8
C:\Program Files\LGHUB\lghub.exe 00002D18
C:\Program Files\LGHUB\lghub_agent.exe 00002B70
C:\Program Files\LGHUB\logi_crashpad_handler.exe 00004178
C:\Program Files\Microsoft Office\Root\Office16\SDXHelper.exe 00003ACC
C:\Program Files\Microsoft Office\root\Office16\ONENOTEM.EXE 00004D00
C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.3407.0_x64__8j3eq9eme6ctt\GCP.ML.BackgroundSysTray\IGCCTray.exe 0000504C
C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.3407.0_x64__8j3eq9eme6ctt\IGCC.exe 00003A78
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 00003278
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21113.36.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001344
C:\Program Files\cFosSpeed\cfosspeed.exe 00001E1C
C:\Users\ASUS\AppData\Local\authy\app-1.9.0\Authy Desktop.exe 00004154
C:\WINDOWS\Explorer.EXE 00003780
C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_85e069e041269e42\ASUSOptimization\AsusOSD.exe 00003910
C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_85e069e041269e42\ASUSOptimization\AsusOptimizationStartupTask.exe 000009B0
C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_85e069e041269e42\ASUSSoftwareManager\AsusSoftwareManagerAgent.exe 00003190
C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_ba355e1f8cdccc52\igfxEM.exe 000025C4
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00004A94
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001798
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000045FC
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000051B4
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002614
C:\WINDOWS\system32\ApplicationFrameHost.exe 000045AC
C:\WINDOWS\system32\DllHost.exe 0000367C
C:\WINDOWS\system32\SearchFilterHost.exe 00004BC0
C:\WINDOWS\system32\conhost.exe 00001F30
C:\WINDOWS\system32\ctfmon.exe 00002C7C
C:\WINDOWS\system32\sihost.exe 00002C94
C:\WINDOWS\system32\svchost.exe 000031D4
C:\WINDOWS\system32\taskhostw.exe 000040E8
C:\WINDOWS\system32\wbem\unsecapp.exe 0000221C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000038CC
C:\Windows\System32\RuntimeBroker.exe 00003598
C:\Windows\System32\oobe\UserOOBEBroker.exe 00004298
C:\Windows\System32\smartscreen.exe 00003F74
E:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002FD4
E:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003F50
Comment:
Hi, i know that you have moved the previous bug report, but here i would like to resubmit it because it got stuttered HOWEVER it got much better now but when it kinda "intense" moment like pulling a mob, it kinda arise again... however it's not really always which a better progress but i mean with this i hope you can look into this again for a bit and using my own system information (which is not different from the previous one) i wish i can get this fixed too
Thanks