Exiting an instance while party members are fainted will remain in instance.

[Kerwin]

Party members that die within an instance (example: Always Bet on Black [BLM AF Body]) remain locked in the instance if another party member leaves the instance.

Only way to get around this seems to log out and log back into the game.

[Verytus]

Thank you very much for posting about players being unable to exit instances after dying if another party member leaves before they are resurrected. In order to best assist you with this issue we will be needing some additional information. While some of this information may seem irrelevant, it is best to have as much information as possible in these cases. Once this is filled out we will submit this for review for you.


ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

[Kerwin]

ISP: Comcast Cable Internet
Type of Internet Connection: Cable
Internet Connection Speed: 2mbps~3mbps download
Date & Time: 2:45pm May 13, 2012
Frequency: 2 times
Character Name: Kerwin Nindon
Race: Elezan
World: Masamune
Class/Skill Rank: Paladin 50/White Mage 50
Area and Coordinates: Nald's Reflection (X:37 Y:36)
Party or Solo: Party of 8
NPC Name: Barbatos & Lanterns
Monster Name: Barbatos & Lanterns
In-Game Time: Roughly 15:00 or so.
Steps:
1. Party Dies.
2. Tank runs out of instance.
3. Fainted party members remain in instance, forced to d/c or return to homepoint.
<*Add more steps if necessary.>

[Raldo]

Extra Notes:

The only people that need to log out in order to kill the instance are those with the quest active.

Example:

Party Members: A, B, C, D, E, F, G, and H.
Only A and B have the quest flagged.

1) Instance starts to go downhill, someone gives the order to flee the battle.
2) Party members B, C, D, and E manage to escape.
3) Party members A, F, G, and H are dead within the instance.
4) The only person that needs to log out in order to kill the instance is A, since he's the only one with the quest flagged.

The bug only happens sometimes, so I think it has to do with whether or not the last person to die/leave had the quest flagged or not, but I haven't figure that part out.

[Skirata]

Greetings Kerwin,

Thank you for responding so quickly with the information that Verytus had requested. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!