DirectX Crashes

[Gwendolyn]

Another thread to add to the multitude of DirectX errors plaguing many players. For the past few weeks I have been having this reoccuring issue with Direct X errors crashing the game. This seems to happen predominantly when teleporting, especially when trying to run Hunt trains with lots of players in a given location. I have not installed any new hardware since the errors have started occuring. I played through ShB with zero crashes and the start of EW without any issues. It only seems to be recently since the release of 6.01 and afterwards. It is VERY fustrating!

I have tried everything, including

1. Complete format and reinstall of Windows
2. Updating ALL drivers
2. Installing and running nothing but FFXIV after formatting and updating drviers
3. Complete Reinstall of FFXIV
4. Upgrading to Win 11 (ugh)
5. Disabling all startup programs
6. Uninstalling other programs that others have said caused isssues:
- complete removal of Discord
- complete removal of iCue
7. Playing only with PC speakers and not a headset.
8. Lowering Graphic Settings
9. Dsiabling Real Time Reflections

Here is a sample of what I usually see. Sometimes I get a crash and the client closes immediately without the option of capturing the error message. Sometimes I can get an error message but still interact in game for a short time after it pops up.



Below is the standard Launcher System Information data:

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\*******\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22000.co_release.210604-1628)
SYSTEM_CPU 12th Gen Intel(R) Core(TM) i9-12900K (24 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 24 SYSTEM_CORE_PHYSICS 16
SYSTEM_BIOS 0901
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32509.305MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 64509.305MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.846GB SYSTEM_FREEDISC_SPACE 715.332GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 10078.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16254.652 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1123
SYSTEM_GRAPHICS_DRIVER_DATE 1/9/2022 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 10078.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16254.652 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1123
SYSTEM_GRAPHICS_DRIVER_DATE 1/9/2022 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 10078.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16254.652 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1123
SYSTEM_GRAPHICS_DRIVER_DATE 1/9/2022 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset Earphone (CORSAIR VOID ELITE Wireless Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {2306F70B-066C-4470-9171-FAE690AC9751}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 2.3.28.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/19/2021 20:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek USB Audio)
SYSTEM_SOUND_DEVICE_ID {31819CF0-3641-4ECB-9B93-C3B56F22DDA0}
SYSTEM_SOUND_DEVICE_NAME RtUsbA64.2307.sys
SYSTEM_SOUND_DRIVER_VERSION 6.3.9600.2307
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/9/2021 20:00:00
SYSTEM_SOUND Speakers (Realtek USB Audio)
SYSTEM_SOUND_DEVICE_ID {5E4282C1-52EA-47B3-B88E-4652B424F5F5}
SYSTEM_SOUND_DEVICE_NAME RtUsbA64.2307.sys
SYSTEM_SOUND_DRIVER_VERSION 6.3.9600.2307
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/9/2021 20:00:00
SYSTEM_SOUND Speakers (Sonic Studio Virtual Mixer)
SYSTEM_SOUND_DEVICE_ID {B01079F3-C814-4C9C-BC58-67839AAC6997}
SYSTEM_SOUND_DEVICE_NAME AVoluteSS3Vad.sys
SYSTEM_SOUND_DRIVER_VERSION 1.0.2.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/13/2021 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B9ECE580-7797-11EC-8001444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B9ED81C0-7797-11EC-8002444553540000}
SYSTEM_INPUT_NAME Commander PRO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B9FC4ED0-7797-11EC-8003444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B9FC75E0-7797-11EC-8004444553540000}
SYSTEM_INPUT_NAME CORSAIR iCUE Commander CORE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BA0883D0-7797-11EC-8006444553540000}
SYSTEM_INPUT_NAME CORSAIR iCUE Commander CORE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BA096E30-7797-11EC-8008444553540000}
SYSTEM_INPUT_NAME CORSAIR Lighting Node CORE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {801EBCE0-7952-11EC-8002444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BA08AAE0-7797-11EC-8007444553540000}
SYSTEM_INPUT_NAME Hid Interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BA0FAFC0-7797-11EC-800B444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BA0FAFC0-7797-11EC-800C444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BA0FD6D0-7797-11EC-800D444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BA077260-7797-11EC-8005444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BA10C130-7797-11EC-800E444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BA10E840-7797-11EC-800F444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BA10E840-7797-11EC-8010444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BA110F50-7797-11EC-8011444553540000}
SYSTEM_INPUT_NAME USB Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Snipping Tool
Facebook - Google Chrome


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Amazon Kindle
Google Chrome
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
ENE RGB HAL
Realtek USB Audio
AURA Service
VGA
ExpressVPN
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.27.29016
AURA lighting effect add-on
Epic Games Launcher
Kingston AURA DRAM Component
FINAL FANTASY XIV ONLINE
ROG Live Service
Intel(R) Chipset Device Software
ROG FAN XPERT 4
ASUS AIOFan HAL
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Patriot Viper M2 SSD RGB
AURA DRAM Component
Launcher Prerequisites (x64)
PHISON HAL
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.27.29016
Universal Holtek RGB DRAM
ASUS AURA VGA Component
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29913
ASUS Motherboard
ASUS Update Helper
AURA Service
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
ASUS AURA Motherboard HAL
ASUS AURA Extension Card HAL
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ASUS Framework Service
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.27.29016
WD_BLACK AN1500
ExpressVPN
ASUS Framework Service
ENE_EHD_M2_HAL
Patriot Viper DRAM RGB
Windows Driver Package - Cypress Semiconductor Corporation (CyUcmClient_Device) UCMCLIENT (05/29/2020 1.2.1.85)
7-Zip 21.07 (x64)
CCleaner
GShade 3.4.1
Microsoft 365 - en-us
Microsoft OneDrive
WD_BLACK AN1500
Patriot Viper DRAM RGB
ASUS AURA Extension Card HAL
Intel(R) Chipset Device Software
ENE_EHD_M2_HAL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
ASUS AURA Motherboard HAL
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29913
CORSAIR iCUE 4 Software
ASUS AURA VGA Component
Universal Holtek RGB DRAM
Patriot Viper M2 SSD RGB
Intel(R) Serial IO
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Kingston AURA DRAM Component
PHISON HAL
AURA DRAM Component
Intel(R) Serial IO
Adobe Acrobat DC (64-bit)
Immerse Gamepack FINAL FANTASY XIV Edition version 1.0.3.20
NVIDIA Graphics Driver 511.23
NVIDIA GeForce Experience 3.24.0.126
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.2.2.0
NVIDIA FrameView SDK 1.2.4999.30397803
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.39.1
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.24.0.126
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
AURA lighting effect add-on x64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
ENE RGB HAL
ASUS AIOFan HAL
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913
ARMOURY CRATE Lite Service
Epic Games Launcher Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\ASUS\ArmouryDevice\asus_framework.exe 000030DC
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\AcPowerNotification\AcPowerNotification.exe 00001218
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer\ArmourySocketServer.exe 00001A04
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer\ArmouryWebBrowserEdge.exe 00003BF4
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\MBLedSDK\NoiseCancelingEngine.exe 000015A8
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\SwAgent\ArmourySwAgent.exe 000032D0
C:\Program Files (x86)\ExpressVPN\expressvpnd\expressvpn-browser-helper.exe 00000FBC
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002A3C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00004E80
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003A9C
C:\Program Files\ASUS\ARMOURY CRATE Lite Service\ArmouryCrate.UserSessionHelper.exe 000006F8
C:\Program Files\ASUS\ASUS_Aac_DRAM\Aac3572DramHal_x64.exe 000046C0
C:\Program Files\ASUS\AacExtCard\extensionCardHal_x64.exe 00001DE8
C:\Program Files\ASUS\AacMB\Aac3572MbHal_x64.exe 0000133C
C:\Program Files\ASUS\AacMB\Aac3572MbHal_x86.exe 00003994
C:\Program Files\ASUS\KINGSTON_Aac_DRAM\AacKingstonDramHal_x64.exe 00001304
C:\Program Files\CCleaner\CCleaner64.exe 00004564
C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe 00004244
C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUEDevicePluginHost.exe 00004D54
C:\Program Files\Google\Chrome\Application\chrome.exe 00003B24
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 00000590
C:\Program Files\Microsoft OneDrive\OneDrive.exe 00004084
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000007CC
C:\Program Files\WindowsApps\Microsoft.ScreenSketch_11.2110.20.0_x64__8wekyb3d8bbwe\ScreenSketch.exe 00000B08
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21120.8011.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00003F60
C:\WINDOWS\Explorer.EXE 0000068C
C:\WINDOWS\SysWOW64\NahimicSvc32.exe 00002DA0
C:\WINDOWS\system32\ApplicationFrameHost.exe 00004348
C:\WINDOWS\system32\DllHost.exe 00003E50
C:\WINDOWS\system32\NahimicSvc64.exe 00002D68
C:\WINDOWS\system32\cmd.exe 000012CC
C:\WINDOWS\system32\conhost.exe 000042B0
C:\WINDOWS\system32\ctfmon.exe 00002880
C:\WINDOWS\system32\sihost.exe 000009B4
C:\WINDOWS\system32\svchost.exe 000026A8
C:\WINDOWS\system32\taskhostw.exe 00001574
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_7f98f584c61c8c61\RtkAudUService64.exe 00004200
C:\Windows\System32\RuntimeBroker.exe 00000764
C:\Windows\System32\SecurityHealthSystray.exe 00002724
C:\Windows\System32\smartscreen.exe 00004394
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00003BD0
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00003904

[Puss_Kat]

Remove asus sound sound and its nahimic service.

[Thukoolo]

Good morning Gwendolyn, thank you for posting.

If you are still experiencing an issue, could you try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Then, disable everything under this tab and restart the PC. Additionally, please be sure to have the Operating System (Windows 10 not 11) and Internet Explorer most up to date as well. Please note, Windows 11 may not be fully supported for Final Fantasy XIV at this time. Did you begin to experience the issue after installing Windows 11? Have you attempted to run Final Fantasy XIV under DirectX 9?

Thank you for visiting the Final Fantasy XIV Technical Support Forums!