Weird crash without error

[Mero967]

So, i have been playing the game normaly until yesterday, when i entered the expert roulette the "Unexpected error" poped me. So, i restarted the game, loged in and all was pretty much normal, then i tried to enter the expert roullete again, and again the "Unexpected error" poped.

After reading about it i tried to update my drivers, turn off al the overlay and all that troubleshoting i was able to find. After this when i tried to log in and go the expert it just crashed without showing any error. It seems to be a problem with the map "The Dead Ends" cause everytime i try to log in beeing in that map i cant even log up.

I have reinstaled the game several times and the error pretty much continues.





-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\sergi\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64 bits (6.2, compilación 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS F.05
SYSTEM_LANGUAGE español (configuración regional: español)
SYSTEM_MEMORY 16321.348MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18881.348MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 118.009GB SYSTEM_FREEDISC_SPACE 61.151GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 913.378GB SYSTEM_FREEDISC_SPACE 911.697GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 18.134GB SYSTEM_FREEDISC_SPACE 1.894GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 597.663GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.475GB SYSTEM_FREEDISC_SPACE 831.840GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 3GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1060 3GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2988.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8160.674 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcig.inf_amd64_2f459837bde8cd82\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcig.inf_amd64_2f459837bde8cd82\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcig.inf_amd64_2f459837bde8cd82\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcig.inf_amd64_2f459837bde8cd82\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1123
SYSTEM_GRAPHICS_DRIVER_DATE 1/10/2022 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglés
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Audífono de los auriculares con micrófono (CORSAIR VOID ELITE USB Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {3AB5C8E3-8D46-41A1-9857-55A05DA340D4}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 2.3.28.0
SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
SYSTEM_SOUND_DRIVER_DATE 10/20/2021 01:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {BE014271-4D6F-4BF8-99BD-3436F9425571}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9071.1
SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
SYSTEM_SOUND_DRIVER_DATE 11/24/2020 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Teclado
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {63984520-73D3-11EC-8001444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {63989340-73D3-11EC-8002444553540000}
SYSTEM_INPUT_NAME Corsair VOID ELITE USB Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6398E160-73D3-11EC-8003444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse MX510F
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {63995690-73D3-11EC-8005444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse MX510F
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6399A4B0-73D3-11EC-8006444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse MX510F
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {639B2B50-73D3-11EC-800C444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6399F2D0-73D3-11EC-8007444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse MX510F
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {639A19E0-73D3-11EC-8008444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {639A6800-73D3-11EC-8009444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {639A8F10-73D3-11EC-800A444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Technical Support - Google Chrome
Steam
Configuración
Administrador de tareas
Descargas
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Driver Booster 9
Google Chrome
HP JumpStart Apps
Microsoft Edge
Microsoft Edge Update
Steam
HP Orbit
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
HP Support Assistant
Dropbox Update Helper
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
HP JumpStart Bridge
HP ePrint SW
HP System Event Utility
Software para dispositivos de chipset Intel®
CyberLink Power Media Player 14
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
HP ePrint SW
Realtek Card Reader
HP Sure Connect
HP Recovery Manager
Gyazo 4.2.1.0
Microsoft Visual C++ 2005 Redistributable
HP JumpStart Launch
Dropbox 25 GB
Realtek Ethernet Controller Driver
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
HP Customer Experience Enhancements
HP ePrint SW
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
REALTEK Bluetooth Driver
REALTEK Wireless LAN Driver
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
HP Support Solutions Framework
Intel XTU SDK
HP Audio Switch
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.10.25008
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.10.25008
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.30.30708
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Avast Free Antivirus
BlueStacks 5
Genshin Impact
HP Documentation
Microsoft 365 - es-es
Project Zomboid
FINAL FANTASY XIV Online
Intel® Trusted Connect Service Client
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.30.30708
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
HP ePrint SW
Microsoft Update Health Tools
Intel® Software Guard Extensions Platform Software
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
HP Orbit
Intel(R) Rapid Storage Technology
HP ePrint SW
Energy Star
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
CORSAIR iCUE 4 Software
HP ePrint SW
Bonjour
Intel(R) Chipset Device Software
Comprobación de estado de PC Windows
Intel(R) Management Engine Components
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.30.30708
OMEN Command Center
NVIDIA Controlador de gráficos 511.23
NVIDIA Software del sistema PhysX 9.21.0713
NVIDIA Controlador de audio HD 1.3.39.1
NVIDIA Install Application
Intel(R) Management Engine Components
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Intel(R) Rapid Storage Technology
HP Orbit Service
Microsoft VC++ redistributables repacked.
Intel(R) ME UninstallLegacy
HP ePrint SW


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\HP\HP JumpStart Launch\HPJumpStartLaunch.exe 00000E38
C:\Program Files (x86)\HP\HP System Event\HPMSGSVC.exe 00003484
C:\Program Files (x86)\HP\HPAudioSwitch\HPAudioSwitch.exe 00003D28
C:\Program Files\Avast Software\Avast\AvastUI.exe 00003EC8
C:\Program Files\Avast Software\Avast\aswEngSrv.exe 0000184C
C:\Program Files\Google\Chrome\Application\chrome.exe 00002248
C:\Program Files\HP\OMEN Ally\HPOMENBG.exe 00000E98
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00003D30
C:\Users\sergi\AppData\Local\Discord\app-1.0.9003\Discord.exe 0000314C
C:\Users\sergi\AppData\Local\Microsoft\OneDrive\21.245.1128.0002\FileCoAuth.exe 00000EA8
C:\Users\sergi\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00001564
C:\Users\sergi\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\downloads\ffxivupdater.exe 000025C0
C:\WINDOWS\Explorer.EXE 00001244
C:\WINDOWS\System32\Taskmgr.exe 00001B68
C:\WINDOWS\system32\ApplicationFrameHost.exe 00000BDC
C:\WINDOWS\system32\CredentialEnrollmentManager.exe 00002EF0
C:\WINDOWS\system32\DllHost.exe 0000118C
C:\WINDOWS\system32\SettingSyncHost.exe 00001288
C:\WINDOWS\system32\ctfmon.exe 00000FEC
C:\WINDOWS\system32\sihost.exe 00000D70
C:\WINDOWS\system32\svchost.exe 000007B4
C:\WINDOWS\system32\taskhostw.exe 00000E74
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003960
C:\Windows\System32\RuntimeBroker.exe 00002720
C:\Windows\System32\SecurityHealthSystray.exe 00002A9C
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000014E8
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000020DC
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002838
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000012E0
F:\MB\mbamtray.exe 00002F30
H:\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003DD8
H:\Steam\steam.exe 00003164
H:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00003630
H:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000026C4

[Puss_Kat]

open the launcher, click settings, scroll down and click restore game data

pop a movie on and wait.

[Mero967]

Already tried that, and seems like it solved nothing. Im installing it again, tho i dont have much hope...

[Mero967]

I dont know, after reinstaling the game again, i dont understand anything. There are some times i can log in, play for a couple of minutes and then it just shuts down without error. Other times i can go into dungeons just for shut it down again at the middle again without error poping up. I can go around, teleport and everything until it decides to shut down for no reason.

I have been raiding on p2 savage just fine this Tuesday without any issue, so i dont understand what is happening.

[Puss_Kat]

what if you remove the corsair headset?

[Mero967]

I think its not the the headset, its the freaking ICUE, cause when it crashed, i saw a good bunch of processes with the same name that i didnt know for what were they for, as soon as i closed them i could enter again the game, tho im still waiting to see if that solved the random shuts down.

Edit: Nah, it just keeps crashing without error out of nowhere. I dont understand anything.