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  1. #1
    Player
    Kanethedragon's Avatar
    Join Date
    Jan 2015
    Location
    Gridania
    Posts
    2
    Character
    Ryouna Dragon
    World
    Sargatanas
    Main Class
    Ninja Lv 90

    Fatal DX Error when running game in DX11 on new system

    Hey there, I have an issue with this computer that's a fresh build where whenever I'm trying to run the game, it crashes my gpu effectively where my monitors go black and signal cycle themselves.

    The device information is as follows

    Motherboard: MSI MEG X570 Unify
    CPU: Ryzen 3900X
    GPU: EVGA 3060Ti XC
    OS/Drive: Windows 10/Samsung 500gb 980 Pro
    Storage 1: Samsung 1TB 980 Pro
    Storage 2: Crucial MX500 1TB
    Storage 3: Crucial MX500 2TB
    RAM: Corsair 32gb Vengeance RGB Pro
    Capture Card: Elgato 4K60Pro
    First Monitor: LG UltraGear 27GP83 (G-sync, HDR, 165hz, QHD)
    Second Monitor: Asus VS228NL-P (1080p60)
    OS: Win10

    And as a extra bit of info in case there may be conflicting runtimes, here's some of what I have running/installed

    WebTablet FB Plugin 32 bit (wacom tablet driver)
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29913
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
    Microsoft Windows Desktop Runtime - 6.0.0 (x64)
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    MSVCRT Redists
    Microsoft XNA Framework Redistributable 2.0
    Balanced
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Microsoft .NET Runtime - 5.0.13 (x64)
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29913
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29913
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29913
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
    Microsoft .NET Host - 5.0.13 (x64)
    Microsoft .NET Runtime - 6.0.0 (x64)
    Python 3.10.2 pip Bootstrap (64-bit)
    Microsoft .NET Host FX Resolver - 5.0.13 (x64)
    Microsoft .NET Host - 6.0.0 (x64)
    MSVCRT Redists
    Python 3.10.2 Utility Scripts (64-bit)
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
    Bonjour
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Java(TM) SE Development Kit 13.0.2 (64-bit)
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29913
    Python 3.10.2 Core Interpreter (64-bit)
    Dokan Library 2.0.0.2000 (x64)
    NDI 4 Runtime
    Microsoft .NET Host FX Resolver - 6.0.0 (x64)
    Python 3.10.2 Tcl/Tk Support (64-bit)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Python 3.10.2 Development Libraries (64-bit)
    NVIDIA Graphics Driver 511.23
    NVIDIA GeForce Experience 3.24.0.126
    NVIDIA Optimus Update 39.2.2.0
    NVIDIA PhysX System Software 9.21.0713
    NVIDIA Update 39.2.2.0
    NVIDIA FrameView SDK 1.2.4999.30397803
    NVIDIA SHIELD Streaming
    NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
    NVIDIA HD Audio Driver 1.3.39.1
    NVIDIA Virtual Audio 4.39.0.0
    Python 3.10.2 Documentation (64-bit)
    Update for Windows 10 for x64-based Systems (KB5001716)
    Microsoft Windows Desktop Runtime - 6.0.0 (x64)
    Microsoft .NET Runtime - 5.0.13 (x64)
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Python 3.10.2 Test Suite (64-bit)
    Python 3.10.2 Standard Library (64-bit)
    AMD Ryzen Master SDK
    MSVCRT Redists
    Python 3.10.2 Executables (64-bit)
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913

    That's all the relevant information I can think of pilfered from the launcher system window from settings.

    Also please bear with me real quick while I research the markup to clean this post up a little bit. Been a while since I last used a traditional forum so I don't quite remember the necessary markup to condense things.
    (0)

  2. #2
    Player
    Puss_Kat's Avatar
    Join Date
    Jan 2022
    Posts
    132
    Character
    Puss Kat
    World
    Cerberus
    Main Class
    Scholar Lv 80
    did you install 511.23 while precision was running?

    if you did, the power and thermal targets need to be reset to 100%/83c

    otherwise its Corsair iCUE causing it.
    https://forum.corsair.com/forums/top...-to-hangcrash/
    (1)
    Last edited by Puss_Kat; 01-19-2022 at 08:40 AM.

  3. #3
    Player
    Kanethedragon's Avatar
    Join Date
    Jan 2015
    Location
    Gridania
    Posts
    2
    Character
    Ryouna Dragon
    World
    Sargatanas
    Main Class
    Ninja Lv 90
    Quote Originally Posted by Puss_Kat View Post
    did you install 511.23 while precision was running?

    if you did, the power and thermal targets need to be reset to 100%/83c

    otherwise its Corsair iCUE causing it.
    https://forum.corsair.com/forums/top...-to-hangcrash/
    A. No I didn't. In fact, I haven't even touched any of the gpu settings at all yet, just running stock w/game boost on my mobo being off.

    B. Well iCue probably could be it since it's running in the bg each time it happened. Outside of that the only other thing I could think of is having the HDR setting for my main monitor in Windows on.
    (0)